Friday, January 7, 2011

Principles and Practices of Management 3

Principles and Practices of Management - 3

Multiple Choice Multiple Answer
Question
The external environmental factors that influence management are
Correct Answer
Economic, Political, Technological
True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct Answer
False

Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff

Select the Blank
Question
________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.
Correct Answer
Operative

Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what ?
Correct Answer
Network

True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer
False

Select The Blank
Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning

Multiple Choice Multiple Answer
Question
Barriers to delegation of authority would be:
Correct Answer
Lack of trust in subordinates, Fear of losing status by managers, Over-confidence among managers

Multiple Choice Single Answer
Question
Organization is a part of which type of system?
Correct Answer
Social

Multiple Choice Multiple Answer
Question
David C Mc Celland identified three motives those are
Correct Answer
Affiliation, Power, Achievement

Multiple Choice Multiple Answer
Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy

Select The Blank
Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct Answer
Guidelines

True/False
Question
Management is the combination of Arts, Science and Profession.
Correct Answer
True


Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
Recognition

Multiple Choice Single Answer
Question
Who said, the heart of administration is the directing function.
Correct Answer
Dimock

True/False
Question
Management is that important process which continues till the objectives set by the administrator are actually achieved.
Correct Answer
True

True/False
Question
Communication is a composite (a) information given and received (b) a listening effort by some of them involved.
Correct Answer
False

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective

Multiple Choice Single Answer
Question
One of the key features of services is that they are
Correct Answer
intangible


Select The Blank
Question
The process of control is complete only when the organisation take ________ action.
Correct Answer
corrective
Your Answer
effective

Multiple Choice Multiple Answer
Question
The factors coming under philosophy of scientific management are:
Correct Answer
Co-operation , Maximum output , Harmony
Your Answer
Co-operation , Maximum output , Harmony

Multiple Choice Single Answer
Question
Who is the most effective person are alike in one crucial way, they all have a high degree of emotional intelligence.
Correct Answer
Entrepreneur
Your Answer
Entrepreneur

Multiple Choice Multiple Answer
Question
The activities of the communicator while communicating a message will include,
Correct Answer
ideation , encoding , transmission
Your Answer
encoding , response , transmission

Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process

Multiple Choice Single Answer
Question
Professional managers help organizations in chalking out which type of strategies?
Correct Answer
Corporate
Your Answer
Corporate

Select The Blank
Question
________provides a corporate responsibility and it is the application of a proven and systematic body of knowledge.
Correct Answer
Profession

True/False
Question
Management as a discipline needs certificate of practice.
Correct Answer
False

Multiple Choice Multiple Answer
Question
For most hi-tech service industries the major components are
Correct Answer
Infrastructure, Knowledge, Labour

Match The Following
Question
Correct Answer
Management -Creative
Professional Manager-Dynamic
Art - Skill
Code of Conduct- Profession
Predictive Power - Science


True/False
Question
Science is a body of organized knowledge
Correct Answer
True


Select The Blank
Question
A superior should always establish a ________ control so that his subordinates report to him periodically.
Correct Answer
Feedback

Multiple Choice Single Answer
Question
It is said that communication is a meaningful
Correct Answer
interaction

Multiple Choice Single Answer
Question
What does the insurance company compensate for if and when the event insured against an incident occurs?
Correct Answer
Losses

Multiple Choice Single Answer
Question
Management exists at which levels of the organization?
Correct Answer
All

True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer
False

True/False
Question
Retailers cannot just take their global retailing formats and try to transpose them onto the India scenario.
Correct Answer
True

Multiple Choice Single Answer
Question
One of the factors which learning organizations possess is a climate of openness and the other factor is
Correct Answer
trust

Multiple Choice Single Answer
Question
It is one of the good control system which not only points out the deviations but also pinpoints them where they are important to its operations is
Correct Answer
Focus on strategic points

True/False
Question
Profession needs certificate of practice
Correct Answer
True

True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True

True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True

Multiple Choice Single Answer
Question
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realize your self-discovered reality.
Correct Answer
Lion

Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is called as, ________ to communication.
Correct Answer
Semantic barrier

True/False
Question
The theory of Bureaucracy was first propounded by Henry L. Gantt.
Correct Answer
False

Match The Following
Question
Correct Answer
Making sense of situations - organizing information and thoughts
Creativity - brainstorming, associating ideas
Inquiry - interviewing, seeking information
Making choices - deciding courses of actions

Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success

Principles and Practices of Management 2

Principles and Practices of Management - 2

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal


Multiple Choice Single Answer
Question
In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer
Machines

Multiple Choice Multiple Answer
Question
Name the physical aspects of an enterprise.
Correct Answer
Name, Location, Address

Multiple Choice Single Answer
Question
What is it that in communication should not be done in vacuum, instead other people should be consulted?
Correct Answer
planning

Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer
Monetary incentives , Job-based techniques , MBO techniques

Multiple Choice Multiple Answer
Question
The concept of SBU includes
Correct Answer
unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business

True/False
Question
Decision-making is a primary part of the managerial process.
Correct Answer
True


Multiple Choice Single Answer
Question
Of which type of knowledge is science a body of?
Correct Answer
Organized

Multiple Choice Multiple Answer
Question
Types of degree of delegations are:
Correct Answer
Low degree , Moderate degree , High degree

True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False

True/False
Question
Learning organizations should imitate a task force.
Correct Answer
True

Multiple Choice Single Answer
Question
Learning organizations must cope with challenge and
Correct Answer
uncertainty

Select The Blank
Question
LPG stands for liberalization, ________ and globalization.
Correct Answer
Privatization

Match The Following
Question
Correct Answer
Empathy - It is a component of leadership due to the rapid pace of globalization
Social effectiveness- This component allows you to settle disputes amicably
Alfred Bennet - He is the father of intelligence quotient
Daniel Goleman - He is an American Behavioural Scientist

Multiple Choice Multiple Answer
Question
Every company undertakes the process of forecasting by various competent authorities which can be listed as
Correct Answer
CII , RBI , CMIE

Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process

Select The Blank
Question
The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer
Consequentialism

Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing

Multiple Choice Single Answer
Question
Management is purposeful and what?
Correct Answer
Goal oriented

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary

Select The Blank
Question
General Insurance Corporation was nationalized in________.
Correct Answer
1972

True/False
Question
Planning and control are closely interrelated and they do not determine the accuracy of decision-making.
Correct Answer
False

True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False

Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer
Type of work

Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets, Consumer Durables Stores, Departmental Stores

Multiple Choice Single Answer
Question
Science is a body of which type of Knowledge?
Correct Answer
Organized

True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer
True

Select The Blank
Question
Latest approach signifies organization has a part of ________ system.
Correct Answer
Social

Select The Blank
Question
Necessity of control in business organization arises due to number of factors, one of which is ________ of organizations themselves.
Correct Answer
complexity


Multiple Choice Single Answer
Question
Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer
second largest employer after agriculture

Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct Answer
Learning

True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False


Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear

True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct Answer
False

True/False
Question
Valency is the extent to which the outcome of the activity and its success matters to the individual. (Level of motivation = Valency x Expectancy)
Correct Answer
True

Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition




Multiple Choice Single Answer
Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Definable group of competitors


Multiple Choice Single Answer
Question
What does Maslow propound about the five needs?
Correct Answer
Hierarchy

Multiple Choice Single Answer
Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy

Select The Blank
Question
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer
Emotional Intelligence

Multiple Choice Single Answer
Question
Who built the first practical mechanical calculator and predicted the specialization of mental work?
Correct Answer
Charles Babbage

Match The Following
Question
Correct Answer

Management and Leadership studies - Value based management
Maharshi Institute of Management - Eighteen centres in India and Abroad
Amritanandamayi Math's centre - Dr. S.K. Chakraborty
Indian Vedanta Philosophy - Swami Budhananda



Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC, Oriental Insurance, General Insurance

True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer
True

Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative

Principles and Practices of Management 1

Principles and Practices of Management - 1
True/False Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True

True/False Question
A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer
True

Multiple Choice Multiple Answer
Question
Name the leading event management companies in India
Correct Answer
Midas , Pinnacle , Wizcraft

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous

Multiple Choice Multiple Answer
Question
A procedure has the following advantages
Correct Answer
ensures uniformity of action, increases co-ordination, provides good standard for the manage

Multiple Choice Single Answer
Question
What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group organization.
Correct Answer
Morale


Match The Following
Question
Correct Answer
Disclosures - transparent
Shareholder democracy - myth in India
Planning - board of directors
Trust - corporate governance


Select The Blank
Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring

Multiple Choice Single Answer
Question
India has been experiencing the unique stranglehold of our_____
Correct Answer
traditional kirana stores

Multiple Choice Single Answer
Question
Emotional Quotient increases with age commonly known as
Correct Answer
maturity

Select The Blank
Question
The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer
agricultural

Multiple Choice Single Answer
Question
Span of management depends upon the ability of whom?
Correct Answer
Employees

Multiple Choice Single Answer
Question
What would essentially shape the growth and future of any economy?
Correct Answer
Adequate and quality corporate governance

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting

Select The Blank
Question
Limitations of business planning is that it has been considered as time consuming and ________ device.
Correct Answer
expensive

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of growth
Correct Answer
Koontz & O ‘Donell

Select The Blank
Question
Management as a discipline does not require any________of practice.
Correct Answer
certificate

Select The Blank
Question
________is at the core of corporate governance.
Correct Answer
trust

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False

True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place

Multiple Choice Multiple Answer
Question
Services are defined as the art and science of managing
Correct Answer
the expectations of others , the experiences of people , the demands of the customer

Multiple Choice Multiple Answer
Question
Name the three important Generic Competitive Strategies.
Correct Answer
Overall cost leadership, Differential , Focus

True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True

Multiple Choice Single Answer
Question
It is said "Controlling cannot take place in a vacuum", which means there can be no controlling without previous
Correct Answer
planning

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organization.
Correct Answer
managerial

Multiple Choice Multiple Answer
Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system

Select The Blank
Question
________, weakness, threats, opportunities are the long form SWOT analysis.
Correct Answer
strength

Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer
having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management

Match The Following
Question
Correct Answer
Appley L - Management is management of people and not the direction of things
Definition of Management-Management is management of men, money, machinery, materials and information
Koontz and O'Donell - Management is the creation and maintenance of internal environment in an enterprise
Peter Drucker - Management is a multi-purpose organ that manages a business, manages workers and work
Select The Blank
Question
________ are at a minimum where the morale is high.
Correct Answer
Grievances


True/False
Question
the heart of administration is the directing function.
Correct Answer
True

Multiple Choice Multiple Answer
Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalization , increasing use of teams , growing need to retain talent

Multiple Choice Multiple Answer
Question
Name the flagship companies under the group of "Aditya Birla"
Correct Answer
Hindalco , Indo-Gulf Fertilizers , Birla Corporation

Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer
Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer
new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single Answer
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor

Select The Blank
Question
Govt. services comprise________, defence and social goods.
Correct Answer
public administration

True/False
Question
Unity of command means that employees should receive orders from one superior only.
Correct Answer
True

True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False

Select The Blank
Question
Management is a creative and ________ process.
Correct Answer
continuous

True/False
Question
Every manager in an organization gives direction to his subordinates as a superior and receives direction as subordinate from his superior.
Correct Answer
True