Marketing Management - 18
True/False
Question A channel's length is also called as horizontal dimension.
Correct Answer False
Multiple Choice Single Answer
Question It concentrates on organisation design and work flow
Correct Answer Flotilla
Select The Blank
Question ________ distribution is used when a small percentage of
customers account for a large part of sale.
Correct Answer Selective
Multiple Choice Multiple Answer
Question The reseller's assortment influences it's
Correct Answer Marketing mix , Customer mix , Supplier mix
Select The Blank
Question Specific ________ emerge from broad stratefgies
Correct Answer Tactics
Multiple Choice Single Answer
Question What is Market development?
Correct Answer Existing product-New market
Multiple Choice Multiple Answer
Question Income,occupation,education, age,marital status are factors
of which type of segmentation?
Correct Answer Geographic , Demographic
Select The Blank
Question There are more number of substitutes for ________ products.
Correct Answer Multi use
Multiple Choice Multiple Answer
Question These are the characteristics of services
Correct Answer Sold on basis of benefits , Quality control is tough
Multiple Choice Multiple Answer
Question Planning of long term strategies are based on following
factors:
Correct Answer Opportunity , Objectives, Strategies, Situation
assessment, Organisation mission , Resources
Select The Blank
Question Competition tends to focus on ________ as a product moves
through its life cycle.
Correct Answer Price
Select The Blank
Question The onus of advertising, pricing and sales promotion
policies is put on ________ distribution.
Correct Answer Exclusive
Select The Blank
Question ________is a strong internal stimulus impelling action
Correct Answer Drive
True/False
Question Market foreacsts are available from sources like government
Correct Answer False
Multiple Choice Multiple Answer
Question Physical distribution management includes
Correct Answer Manufacturer , Middlemen , Warehouse operators
True/False
Question Consumer behaviour is more challenging across international
border.
Correct Answer True
Multiple Choice Single Answer
Question Manufacturers offering variety of price promotions to their
middlemen is called
Correct Answer Trade promotion
Select The Blank
Question Total cost is the sum of ________ + Variable cost.
Correct Answer Fixed cost
Multiple Choice Multiple Answer
Question Money is invested by way of
Correct Answer Debt , Equity
Select The Blank
Question ________ describes a person's favourable or unfavourable
action tendencies towards object
Correct Answer Attitudes
Multiple Choice Single Answer
Question Consumerism emerged in which era of Marketing?
Correct Answer Sales
Match The Following
Question -Correct Answer
Wide market coverage is achieved. -Intensive distribution.
Helps in the process of matching demand and supply.- Marketing channel
No intermediaries between producer and consumer.- Direct channel
Combining two or more levels of a channel under one participant's control.
-Vertical integration
True/False
Question Logistics is an area of potentially high cost saving and
improves customer satisfaction.
Correct Answer True
Multiple Choice Single Answer
Question Decline in buying power due to price levels rising more
rapidly than income is called
Correct Answer Inflation
True/False
Question In pure competition many sellers and buyers are there and
have major effect on demand and supply of the product's market price
Correct Answer False
Select The Blank
Question ________ measures actual sales and not intentions to buy
Correct Answer Market tests
Multiple Choice Single Answer
Question This strategic posture invests sufficiently to stay in the
race but avoids pre-mature commitments
Correct Answer Reserve the right to play
Multiple Choice Single Answer
Question As a person acquires additional units of a product, the
amount of satisfaction(each unit adds to total satisfaction), is less than
the previous unit. This is called
Correct Answer Law of diminishing marginal utility
Multiple Choice Single Answer
Question New product forms and brands enter in which stage of product
life cycle?
Correct Answer Growth
Select The Blank
Question ________ leads to generalisation where similar stimulus
generate the same kind of response
Correct Answer Reinforcement
True/False
Question Marketer should keep company's mission and marketing
objectives in mind while making pricing decisions.
Correct Answer True
Multiple Choice Multiple Answer
Question Socio-cultural environment consists of
Correct Answer Social class , Culture
Multiple Choice Multiple Answer
Question Commercial sources have following sources
Correct Answer Advertising , Packaging , Sales persons
True/False
Question After sales service is provided in a customer orirnted firm
Correct Answer True
Multiple Choice Single Answer
Question Product should be considered from the point of view of
Correct Answer Customer
Multiple Choice Multiple Answer
Question Types of Organisational Market
Correct Answer Reseller market , Industrial market , Government
market
Multiple Choice Multiple Answer
Question Research design is classified as :
Correct Answer Function , Methodology
Multiple Choice Single Answer
Question A diet conscious person after playing football is thirsty.
He opts for :-
Correct Answer Diet coke
True/False
Question "Idea screening" stage reduces the number of ideas based on
company's criteria.
Correct Answer True
Multiple Choice Multiple Answer
Question Categories of adopters are
Correct Answer Innovators , Early adopters , Laggards
True/False
Question Secondary data is cheaper and faster to collect than primary
data
Correct Answer True
Multiple Choice Single Answer
Question This method enables the forecaster to take into
consideration seasonal fluctuations and long term fluctuations
Correct Answer Time Series Analysis
Select The Blank
Question Wholesalers and retailers help manufacturer in carrying
________ flow to final buyers.
Correct Answer Title
True/False
Question "Promotion" is considered in conjunction with "Convenience"
Correct Answer False
Multiple Choice Single Answer
Question To serve a market segment profitably means
Correct Answer Sales revenue generated is more than cost of
marketing effort
Multiple Choice Multiple Answer
Question Uses of Market research are:
Correct Answer Advertising effectiveness , Sales forecasting ,
Identifying market trends
Match The Following
Question- Correct Answer
Motivational research -It analyses consumer motives
Historical research -Uses past experiences to find solutions
Survey research- Obtains data from respondents in person
Experimental research - One factor is constant and holding other factors
Tests hypothesis about the relationship between dependent variables
Marketing Management - 17
Question The key to successful new product introduction lies in a
systems approach.
Correct Answer True
Question Executive judgement technique may be used to supplement
other techniques
Correct Answer True
Question Conditions for a Successful Communication are :
Correct Answer Sender transmits message , Receiver receives message
Question Limitations of Traditional cost accounting are
Correct Answer Assumes factory as an isolated entity , It measures
only the cost of producing
Question ________ occurs when people inspite of being qualified and
experienced and trained have to settle for a low level job.
Correct Answer Underemployment
Question Product should be considered from the point of view of
Correct Answer Customer
Question Product, place and promotion elements in the marketing mix
are viewed as cost factors.
Correct Answer True
Question Advantage of multi-variate segmentation is :
Correct Answer More information about available people
Question ________ is some characteristic of people in the market that
helps in dividing it.
Correct Answer Factor
Question Interpersonal communication is between:
Correct Answer Source and receiver
Question ________ provides more information than Advertising and is
relatively inexpensive.
Correct Answer Publicity
Question ________ is an important tool for planning and controlling
the firm'a activities
Correct Answer Sales Forecast
Question- Correct Answer
Strategic organizational- planning Top Management
Objectives- What is to be accomplished.
Strategies- How to achieve objectives
Policies -Constraints that limits the alternatives available
Question A transaction takes place when
Correct Answer There is time and place of agreement , Two things of
value , Agreed upon conditions
Question The most common criteria for classifying products is based
on
Correct Answer Buyer behaviour
Question -Correct Answer
Air-freight- It is the best quality type of transportation available.
Inventory carrying cost- It increases as the quantity ordered increases.
Order processing cost -It decreases as the quantity ordered increases
Pipe-line- It is used to transport petroleum products to refineries.
Question For ________ items, reseller reorders goods when inventory
gets low
Correct Answer Standard
Question How does 'structure' reduce internal uncertainity arising
out of human behaviour
Correct Answer Control mechanism , Departmentalisation
Question ________ is a part of the company that has a separate
mission and objectives
Correct Answer SBU
Question These are the characteristics of services
Correct Answer Sold on basis of benefits , Quality control is tough
Question Groups having a direct influence on a person are called
Correct Answer Membership groups
Question Prosperity stage in business cycle is also called
Correct Answer Boom
Question An unhealthy portfolio has
Correct Answer More dogs , Few stars
Question Minimum number of segments in a multi segment strategy:
Correct Answer 2
Question Rise and fall of interest rates has a major effect on
consumer's decision to buy products on credit
Correct Answer True
Question ________ is synonymous with non-recurrent data system(RDS)
Correct Answer Market research
Question Ways to make people do trial purchases?
Correct Answer Coupon offers , Discounts , Samples
Question These are moves that will pay off irrespective of what
happens in the future
Correct Answer No-regret moves
Question Which is the shortest marketing channel for an industrial
product?
Correct Answer Producer--->Industrial user
Question "Image building" objectives are common in which type of
market structure?
Correct Answer Oligopoly
Question Major reason for success for new product is ________
product.
Correct Answer Superior
Question After sales service is provided in a customer orirnted firm
Correct Answer True
Question Augmented product includes the actual product plus any
additional services such as maintenance, intallation etc.
Correct Answer True
Question Style of a company are the patterns of actions taken by
members of top management over a period of time
Correct Answer True
Question Product ________ plays a major role in distribution
strategy.
Correct Answer Awareness
Question This strategic posture invests sufficiently to stay in the
race but avoids pre-mature commitments
Correct Answer Reserve the right to play
Question Money is invested by way of
Correct Answer Debt , Equity
Question Types of psychological pricing are
Correct Answer Prestige , Leader
Question ________ is a delivery of standard of living to society
Correct Answer Marketing
Question It is the relative difficulty in understanding or using the
product
Correct Answer Complexity
Question Customers are brand,style and type conscious when buying
________ products.
Correct Answer Special
Question MIS provides marketers with the right amount and type of
information in a timely fashion.
Correct Answer True
Question Market segmentation is the decision to identify different
groups that compose the market and to develop specific product for each of
these groups.
Correct Answer False
Question Learning consists of
Correct Answer Cues , Drives , Response
Question Types of strategic business units are :
Correct Answer Stars , Cash cows , Question marks
Question Disadvantages of Primary data are :
Correct Answer Cost factor , Time factor
Question Firms that lack promotional capabilities rely on middlemen.
Correct Answer True
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