Organizational Behaviour - 8

Organizational Behaviour - 8

Multiple Choice Single Answer
Question
All the unique traits and patterns of adjustment of the individual is known as
Correct Answer
Personality

Multiple Choice Single Answer
Question
Term LOC in the study of personality stand for
Correct Answer
Locus of control

True/False
Question
Attitude always remains inside a person.
Correct Answer
True

True/False
Question
Every manager is intimately concerned with the issue if the attitude can be changed.
Correct Answer
True


True/False
Question
An individual’s own social and personality features does not cause a divergence
Correct Answer
False


Multiple Choice Single Answer
Question
Human behaviour is based on instincts
Correct Answer
William James

True/False
Question
Vroom theory has taken into consideration the individual differences based on individual perceptions.
Correct Answer
False

True/False
Question
A self actualization person is task oriented and is not taken in by the personal criticism or prise.
Correct Answer
True



Multiple Choice Single Answer
Question
Conflict the result of
Correct Answer
In compatible goals



Match The Following
Question
Correct Answer

Organization help people achieve their own personal objectives
At the same time people help organizations achieve its objectives

Performance results are minimum
In autocratic model of organization

Managers do not bother to motivate, guide, develop employees organization
In custodial model of organization

HR manager comes late frequently
He is reluctant to talk on time management

Employees who are regular and punctual
To be rewarded by organization in order to encourage desired behavior


True/False
Question
Rewards for behaviour in support of change help in overcoming resistance for change.
Correct Answer
True


Multiple Choice Single Answer
Question
There are three broad categories of stresses
Correct Answer
Organization stressor



True/False
Question
Role ambiguity ,role conflict , role overload etc. are some organizational stressors relating to the role in the organization
Correct Answer
True


Multiple Choice Single Answer
Question
Hawthorne studies points out the need for
Correct Answer
Recognition

Select The Blank
Question
The ________ of stimuli implies that the more intense the ________ audio or visual, the more is the likelihood it will be perceived
Correct Answer
intensity, stimulus



Select The Blank
Question
Although understanding differences in ________ is important, behaviour always involves, an ________ of the person and the situation
Correct Answer
personality, interaction



Select The Blank
Question
________ attitude is also a ________ of the trust in the communicator by the employees
Correct Answer
Changing, function


Select The Blank
Question
Human ________ is ________
Correct Answer
behavior, rational


Select The Blank
Question
The study of OB investigate the ________ that individuals, ________ and structure have on behaviour.
Correct Answer
impact, groups



Select The Blank
Question
Morale essentially is ________ to ________ satisfaction
Correct Answer
related, job


Select The Blank
Question
Organizational culture is a pattern of ________ and ________ shared by the members of organization
Correct Answer
beliefs, expectations


True/False
Question
Procedural conflict occurs when individuals follow sance process to achieve an objective.
Correct Answer False
Select The Blank
Question
An organization that values formality, ________, standard operating procedures and ________ co ordination has a buearacratic culture
Correct Answer
rules, hierarchical


Select The Blank
Question
________ is a natural ________ among people
Correct Answer
Conflict, disagreement


Select The Blank
Question
Avoiding refers to ________ and uncooperative behaviours. It is a ________ approach
Correct Answer
unassertive, lose – lose



Multiple Choice Single Answer
Question
Friendship groups are
Correct Answer
Evolved informally

Multiple Choice Single Answer
Question
Team is a small number of
Correct Answer
Employer with complementary competencies



Multiple Choice Single Answer
Question
Self – managed teams
Correct Answer
Perform a variety of managerial tasks


Multiple Choice Single Answer
Question
Norming stage of team building is
Correct Answer
Setting rules by which the team will operate



Multiple Choice Single Answer
Question
Norming stage
Correct Answer
Norms are established


Multiple Choice Single Answer
Question
Effective communication is the foundation
Correct Answer
of modern organization

Select The Blank
Question
In the ________ stage harmony develops and norms are ________ .
Correct Answer
Norming, established



Match The Following
Question
Correct Answer

face to face interact condition
highest media richness

vertical communication
between hierarchical positions

fear of reprisal
people are afraid to speak their mind
filters
employees ideas get transmitted upward

lateral communication
among people

True/False
Question
An idea, no matter how great, is useless until it is transmitted and understood by others
Correct Answer
True


True/False
Question
Effective communication cannot be seen as the foundation o modern organisation’s.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Perception is used in
Correct Answer
Selection of candidate for employment , Performance Appraisal

Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant are
Correct Answer
Earthquake , Drought , Flood


Multiple Choice Multiple Answer
Question
Attitudes are influence by
Correct Answer
Religion , Family , Educational background



Multiple Choice Multiple Answer
Question
Physiological needs are
Correct Answer
Basic Needs , Physical needs , Bodily needs


Multiple Choice Multiple Answer
Question
Atmospheric conditions that affect working environment are
Correct Answer
Temperature , Humidity , Air circulation


Multiple Choice Multiple Answer
Question
Group is
Correct Answer
Two or more people , Intgeracting with each other , Having common objective


Multiple Choice Multiple Answer
Question
Task oriented roles of team include
Correct Answer
Seeking information or opinions , Giving information or opinions , Clarifying and elaborating


Multiple Choice Multiple Answer
Question
Democratic leader
Correct Answer
Trusts subordinates , Open to all , Formal / informal communication


Multiple Choice Multiple Answer
Question
The two dimensional approach of Ohio state studies lessened the gab between
Correct Answer
The strict task orientation , The scientific management movement , The human relations emphases


Multiple Choice Multiple Answer
Question
Constantly changing external environment forces an organization to address
Correct Answer
Mission , Long term goals , strategy



Multiple Choice Multiple Answer
Question
To form healthy working relationship culture organization needs to look into
Correct Answer
Organization structure , Performance , reward system


Multiple Choice Multiple Answer
Question
Upward communication is used
Correct Answer
to provide feedback to higher-ups , inform them of progress , relay current problems

Organizational Behaviour - 7
LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.


Multiple Choice Multiple Answer
Question Commanlities and differences suggest in certain respects, every person is like
Correct Answer All other people , Some other people , No other person


Multiple Choice Multiple Answer
Question Major determinants of personality
Correct Answer Biological , Situation


True/False
Question Valence refers to the degree of favourableness or unfavourableness towards object.
Correct Answer True


Match The Following
Question -Correct Answer

Attitude- Respond

Value -Judgment

Opinion- Expression
Personality -Behaviour

True/False
Question Hearing and seeing do not influence perception
Correct Answer False



Multiple Choice Single Answer
Question Theory of unconscious behaviour
Correct Answer Sigmund Freud


Multiple Choice Single Answer
Question Insecurity makes a man
Correct Answer Under-productive


True/False
Question Job enlargement means adding other task to the job.
Correct Answer True


Multiple Choice Single Answer
Question Our perceptions are
Correct Answer different


True/False
Question Pressure for change are created only outside and not inside the organization.
Correct Answer False


True/False
Question Participative management style facilitate implementing change in organization.
Correct Answer True


True/False
Question Leadership is one form of clominaxe in which the followers more or less willingly accept direction and control by anther person
Correct Answer True


True/False
Question The Laiseez Faire leadership climate produces the greatest number of aggressive acts from the group
Correct Answer True


True/False
Question Conceptual skill is the ability to work effectively with people and to build teamwork
Correct Answer False


True/False
Question As the Supervisory level the requirement of technical skills is the highest
Correct Answer True


True/False
Question Participative leaders decentralize authority
Correct Answer True


Multiple Choice Single Answer
Question Giving a person an opportunity to talk an air his grievances had a positive impact on his
Correct Answer Morale


Match The Following
Question -Correct Answer

Organizational behavior helps to understand the importance of -Human elements in the organization

Organizational objectives cannot be achieved -By an individual or a small group of individual
Organizations show -Hierarchy of authority

In a organization there is constant interaction- Between people structure an technology
Every organization contains a blue- Print of human behaviour at work

Select The Blank
Question ________ affects ________ in organization and other social settings in several important ways
Correct Answer Self-esteem, behaviour


Select The Blank
Question ________ changes may be roughly classified into ________ and incongruent changes
Correct Answer Attitude, congruent


Select The Blank
Question Intra personal ________ is the result of ________ needs
Correct Answer conflict, unsatisfied




Select The Blank
Question Human ________ is ________
Correct Answer behavior, rational



Select The Blank
Question Organizational behavior is the ________ and ________ of knowledge
Correct Answer study, application


Select The Blank
Question High levels of ________ taking, ________ and credibility characterize an entrepreneurial culture.
Correct Answer risk, dynamism



Select The Blank
Question Organizational ________ is the ________ process by which an organization brings a new employee into its culture
Correct Answer socialization, systematic
Your Answer systematic


Select The Blank
Question When our ________ is ________ we are very likely to resist vigorously, any attempt to change our attitude.
Correct Answer self-esteem, threatened



Select The Blank
Question A worker with a ________ attitude towards his ________ is much less likely to slacken pace on the job
Correct Answer favourable, supervisor


Multiple Choice Single Answer
Question Potency
Correct Answer Capable of being effective


Multiple Choice Single Answer
Question Self – managed teams
Correct Answer Perform a variety of managerial tasks


Multiple Choice Single Answer
Question Task oriented roles include
Correct Answer Seeking information or opinions


Multiple Choice Single Answer
Question The informal communication network is called
Correct Answer Grapevine


Multiple Choice Single Answer
Question Formal communication is
Correct Answer from top to bottom


Select The Blank
Question ________ can be classified as formal group and ________ group .
Correct Answer group, informal


Multiple Choice Single Answer
Question The most tried and effective downward communication is to communicate orally and
Correct Answer then follow up in writing


Multiple Choice Multiple Answer
Question Rewards
Correct Answer Motivate employees , Encourages , Feel honoured


Multiple Choice Multiple Answer
Question Productivity declines because of
Correct Answer Fatigue , Boredom , Monotony


Multiple Choice Multiple Answer
Question People with strong feeling of boredom
Correct Answer Dislike routine activity , Prefer leisure activities , Show lack of satisfaction


Multiple Choice Multiple Answer
Question Organizations are said to be a
Correct Answer Group of people , Having some common goal or objective , Utilize resources for attaining goal


Multiple Choice Multiple Answer
Question Benevolent - Authoritative leader
Correct Answer Trust’s his subordinates , Has confidence in subordinates , Uses formal communication


Multiple Choice Multiple Answer
Question Steps to be taken for introducing change in the organization.
Correct Answer Recognise the forces demanding change , Recognise the need for the change , Finding loopholes.


Multiple Choice Multiple Answer
Question Changing task includes
Correct Answer Job enrichment , Job specification , Job redefinition


Multiple Choice Multiple Answer
Question organizational socialization includes
Correct Answer Developing competencies , Developing organizational values , Developing social and working relationship



Multiple Choice Multiple Answer
Question Individual personality traits that serve as hurdle in communication
Correct Answer low adjustments , low sociability , low agreeableness


Multiple Choice Multiple Answer
Question Love your body means
Correct Answer Have a regular medical checkup , Do exercise regularly , Don’t touch tobacco


Multiple Choice Multiple Answer
Question General adaptation syndrome
Correct Answer Alarm reaction , Resistance reaction , State of exhaustion


Multiple Choice Multiple Answer
Question Stage of resistance
Correct Answer Maximum adaptation , Alarm reaction disappears , Resistance increases


Organizational Behaviour - 6


Multiple Choice Single Answer
Question
A youth with white hair catches attention faster in India. This reaction is based on which attention seeking principle / factor?
Correct Answer
Novelty



Multiple Choice Single Answer
Question
Boredom can be avoided by employing people who are slightly less :-
Correct Answer Intelligent
Multiple Choice Single Answer
Question
According to Ram it is financially advantageous to work for five days in a week. However, Laxman is of the opinion that such a move will hamper productivity. Under which category will you classify this conflict of ideas between Ram and Laxman?
Correct Answer
Cognitive conflict



Multiple Choice Multiple Answer
Question
Shyam is working as manager-finance in a multi-national company. His behavior towards his friends has undergone some change in the last couple of weeks. Which of the behavioral symptoms should be observed by his friends so as to find out whether or not he is under stress?
Correct Answer
Tendency to remain isolated , Poor eye contact while talking , Sudden change in clothing habits


Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation


True/False
Question
Norms are often more liberally defined.
Correct Answer
False



Select The Blank
Question
An employee whose skill set combines good training and high performance goals, implies that he has ________ .
Correct Answer
High productivity



True/False
Question
The technology necessitates an organization to change its process of manufacturing, make structural changes, etc.
Correct Answer
True


Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind


Multiple Choice Single Answer
Question
Hawthorne studies provided the foundation for the expansion of Industrial Psychology to the :-
Correct Answer
Study of motivation and morale


Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.


Select The Blank
Question
The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.
Correct Answer
Shock

Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical



Select The Blank
Question
It is observed that ________has an adverse impact on executive efficiency in the organizations.
Correct Answer
Distress

Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation :-
Correct Answer
Achievement , Possibility of growth , Responsibility


True/False
Question
Stress affects different people but in the same manner.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Sona and Sunil work on the cost reduction project. Their target is to reduce costs by 15%. Sona is of the view that the total salary of all managers should be reduced by 15%. However, Sunil finds this move to be too taxing on the managers. He opines that only leave travel concession of the managers should be cut down by 15%. Narang is appointed as a mediator. What qualities should Narang possess in order to be successful mediator for resolving the given conflict between Sona and Sunil?
Correct Answer
Narang should be able to diagnose the conflict properly , Narang should show mutual acceptance , Narang should have the ability to provide emotional support


Multiple Choice Single Answer
Question
A manager informally conveys to his senior that the recommendations of the committee are not implementable because he was not selected as a member of that committee. What type of defense mechanism is the manager using?
Correct Answer
Negativism


Multiple Choice Single Answer
Question
During which phase it is seen that the adaptation energy is exhausted and the resistance level begins to decline in an irreversible manner?
Correct Answer
State of exhaustion


Multiple Choice Single Answer
Question
All the unique traits and patterns of adjustment of the individual are known as :-
Correct Answer
Personality


Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Single Answer
Question
Which personality theories give recognition to continuity of personalities?
Correct Answer
Trait



True/False
Question
A motivated employee is highly productive but least interested in quality.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process


Multiple Choice Multiple Answer
Question
Good match between individual personality and organization is essential because of
Correct Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation


Multiple Choice Single Answer
Question
When the senior official gets angry with his subordinate and throws the files at him, which form of defense mechanism is he indicating through his behavior?
Correct Answer
Regression



Select The Blank
Question
In heavy muscular work, ________ fatigue is unquestionably a major factor contributing to work decrement.
Correct Answer
Physiological



True/False
Question
Usually, the first impression stops affecting any of your later perception of the individual.
Correct Answer
False



True/False
Question
If coincidentally, five out of fifteen employees working in the sales division quit their jobs at about the same time, it is more likely to be perceived as a problem with the manager of the sales division.
Correct Answer
True



Select The Blank
Question
Perception is a ________ process.
Correct Answer
Psychological



Select The Blank
Question
The ________ needs have a tendency of recurrence.
Correct Answer
Physiological



Multiple Choice Multiple Answer
Question
Identify the primary levels of conflicts :-
Correct Answer
Intrapersonal , Interpersonal , Intergroup



True/False
Question
The perceptual process shall always result in correct judgment or understanding of facts.
Correct Answer
False


Multiple Choice Single Answer
Question
Which type of motivators are involved in granting additional authority to an employee in his activity?
Correct Answer
Responsibility and recognition


Multiple Choice Multiple Answer
Question
Which of the given theories represent the traditional approaches to understanding the complex personality?
Correct Answer Intrapsychic , Physiognomy , Trait
True/False
Question
The primary concern of ego is to determine whether the action proposed by superego is right or wrong.
Correct Answer
False



Multiple Choice Multiple Answer
Question
State the structures within the human mind concerned with the development of personality, as advocated by Freud. :-
Correct Answer
The id , Ego , Superego


Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person


Multiple Choice Single Answer
Question
Ishwar was known as task getter. He always threatened his assistants that they might loose their jobs if the work is not done properly. He displayed his authority in the false belief that it frightens the subordinates into productivity. What kind of leadership style is being followed by Ishwar?
Correct Answer
Negative



True/False
Question
Freud calls ego as "Libido".
Correct Answer
False



Multiple Choice Multiple Answer
Question
John, a finance manager, had to present the cash budget before the board of directors. Seconds after he finished, the managing director pointed out that the capital expenditure was not considered and thus making his entire cash budget incorrect. In such a situation, which of the following bodily responses are expected of John?
Correct Answer
Raised pulse , Release of adrenaline , Rapid breathing


Multiple Choice Multiple Answer
Question
State the limitations of trait theories :-
Correct Answer
Traits may be too abstract. , The theory focuses on isolated traits. , The theory is essentially descriptive in nature.



Select The Blank
Question
________ is a tendency to be directed inward and have a greater affinity for abstract ideas and sensitivity to personal feelings.
Correct Answer
Introversion



Multiple Choice Single Answer
Question
Lakhan is the production incharge XYZ Industries Ltd. He observes that more than two tea-breaks during a day of 8 working hours hampers the productivity. However, the union is demanding four tea-breaks. It is impossible to increase the number of tea-breaks nor is it possible to increase the productivity of workers without tea breaks. Advise on the ideal conflict management style which will benefit Lakhan in this situation.
Correct Answer
Compromising style


Match The Following
Question
Correct Answer


Free rein leaders
Avoid power and responsibility

Negative leaders
Act domineering and superior with their subordinates

Autocratic leaders
Provide security and satisfaction to his subordinates

Participative leaders
Exercise control mostly by using forces within the group


Match The Following
Question
Correct Answer

Noise
Is a distracter

Repetitive task
Is a cause of boredom

Peak output
Is a result of efficiency

Soft music
Increases productivity