Principles and Practices of Management 4

Principles & Practices of Management - 12
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous


Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary

Multiple Choice Multiple Answer
Question
The features of art is as follows
Correct Answer
skill, knowledge, creativity

Multiple Choice Multiple Answer
Question
Science as a discipline has the following features
Correct Answer
body of organized knowledge, establishes cause and effect relationship

True/False
Question
Management is conditional
Correct Answer
False

True/False
Question
Science is a body of organized knowledge.
Correct Answer
True

Multiple Choice Single Answer
Question
Who formulated the l4 Principles of Management?
Correct Answer
Henry Fayol
Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer
demand forecast , sales forecast

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective

True/False
Question
Drucker emphasized an MBO philosophy for self-help
Correct Answer
False

Match The Following
Question
Correct Answer
Your Answer
Control - Standard
Measurement - Performance
Motivating - Employees
Deviations - Action
Flexible – Design
Multiple Choice Single Answer
Question
What does control set up for the organization?
Correct Answer
Standards

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False




True/False
Question
Control has to be flexible.
Correct Answer
True

True/False
Question
Control helps management in knowing which department needs less attention.
Correct Answer
False

Multiple Choice Single Answer
Question
By creating independent units what can be done to the need for coordination?
Correct Answer
Reduced

Multiple Choice Single Answer
Question
What does coordination do to corporate and individual goals?
Correct Answer
Harmonizes

True/False
Question
Under planning targets of each department need not be compared with targets of all other departments.
Correct Answer
False


Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic, democratic, laissez - faire



Multiple Choice Multiple Answer
Question
Some of the traits of leaderships are as follows
Correct Answer
emotional stability, communication skill, knowledge of human relations

Multiple Choice Multiple Answer
Question
Under hard boiled type of autocratic leadership, the employees tend to become
Correct Answer
resentful, quarrelsome

Multiple Choice Single Answer
Question
Which need includes the basic human needs of food, clothing and shelter?
Correct Answer
Physiological needs

Multiple Choice Multiple Answer
Question
Some of the general motivators are
Correct Answer
job security, freedom at workplace, interesting work


Multiple Choice Single Answer
Question
Many organizational problems have their root cause in what?
Correct Answer
Misunderstandings


Multiple Choice Multiple Answer
Question
The different types of psychological barriers to communication will be
Correct Answer
ego , status consciousness , closed mind


Multiple Choice Multiple Answer
Question
The functional management challenges in service sector are
Correct Answer
human resource , marketing and advertising , finance and taxation

Multiple Choice Single Answer
Question
What proportion is the organized sector of the retail market?
Correct Answer
2 %

True/False
Question
Mass activities have started in modern times .
Correct Answer
False


Multiple Choice Single Answer
Question
Corporate Governance is the term given to which practices?
Correct Answer
Management


True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False


Multiple Choice Single Answer
Question
What is an independent business with a coherent set of products, strategies, and objectives, called
Correct Answer
Strategic Business Unit


True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer
False


Match The Following
Question
Correct Answer
Tatas -Indian Hotels

Nambiars -BPL

Nulsi Wadia - Bombay Dyeing

Azeem Premji -Wipro

Singhanias -Raymonds


Multiple Choice Single Answer
Question
What is the role of management consultants?
Correct Answer
All of these

Select The Blank
Question
________ is a scientific process of looking ________, which is based on past performance
Correct Answer
Forecasting , forward

Select The Blank
Question
________ is crucial to an organisaton’s ________.
Correct Answer
Directing, success

Select The Blank
Question
Control through the ________ information will enable proper ________ of plans.
Correct Answer
feedback, implementation

Select The Blank
Question
Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to.
Correct Answer
direction, objectives


Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational, job

Select The Blank
Question
________ is concerned with what is Good and right for ________.
Correct Answer
Ethics, society

Select The Blank
Question
Make sure to follow the proper ________ in reporting the ________.
Correct Answer
Guidelines, wrongdoing

Select The Blank
Question
An ________ is a Group of related ________
Correct Answer
SBU, businesses

Select The Blank
Question
Emotional ________ is the Realization to ________.
Correct Answer
intelligence, Purpose

Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust


Select The Blank
Question
With ________ and government regulations, moving ahead requires ________ like Joint Ventures
Correct Answer
globalization, strategies

Select The Blank
Question
Organizations where people continually expand their ________ to create results are called ________
Correct Answer
capacity, Learning organizations

Multiple Choice Single Answer
Question
Which among the following are the functions of board of directors?
Correct Answer
All of the above


Principles and Practices of Management - 11
Multiple Choice Single Answer
Question
The best leader is someone who is?
Correct Answer
Cool


Multiple Choice Single Answer
Question
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?
Correct Answer
245


Select The Blank
Question
________ offer a definite ________ to the planning process.
Correct Answer
Rules, direction

True/False
Question
To avoid order and clarity there should be unity of command.
Correct Answer
False

Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic, democratic, laissez - faire


Select The Blank
Question
Companies seeking to improve have taken a plethora of initiatives such as ________ and ________
Correct Answer
TQM, BPR

Multiple Choice Single Answer
Question
What has led to the stumbling of Indian companies?
Correct Answer
Self-confidence

Select The Blank
Question
________ divide work into specialized ________.
Correct Answer
Managers, functions

Multiple Choice Multiple Answer
Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place

Multiple Choice Single Answer
Question
Co-ordination must be visualized from which stage of planning and policymaking?
Correct Answer
Early


True/False
Question
Management consultants do not assist implementation.
Correct Answer
False


Select The Blank
Question
________ management includes ________ of tools and equipments.
Correct Answer
Scientific, Standardization



Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge, cultural

Select The Blank
Question
________ should ________ its resources in key areas
Correct Answer
SBU, Manage

True/False
Question
Frederick W. Taylor was born before Henry Fayol
Correct Answer
False


Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell

Multiple Choice Single Answer
Question
Without an efficient what can, direction not be fully effective?
Correct Answer
Control

Multiple Choice Multiple Answer
Question
Various areas of operations in Event Management are
Correct Answer
celebrity mangement , high profile weddings, birthday parties , concerts


Multiple Choice Multiple Answer
Question
A responsible leader does not limit
Correct Answer
discussions , development of alternatives , interactions



Multiple Choice Single Answer
Question
Achieving one’s potential is what type of need?
Correct Answer
Self-actualization


Select The Blank
Question
________ involves the setting of ________ which will have to prevail in the Organization
Correct Answer
Objectives, standards

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker

Multiple Choice Single Answer
Question
What is the meaning of no physical transfer of goods in Service?
Correct Answer
Intangibility


Match The Following
Question
Correct Answer
Your Answer
Whose success story has taught us a lesson? - Japan

Which King insisted upon setting the goals? - Akbar

Who mentioned that everybody has a divine power to face challenges? - Vivekananda

Who was the mentor of Chandragupta Maurya? -Kautilya

Who popularize Transcendental Meditation? -Maharishi

True/False
Question
Direction should not be a very continuous activity.
Correct Answer
False


True/False
Question
Delegation of authority does not allow subordinate to develop
Correct Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous


Multiple Choice Single Answer
Question
Who is called “the Father of Modern Management Theory”?
Correct Answer
Henry Fayol


Multiple Choice Single Answer
Question
Direction helps facilitate what in the organization?
Correct Answer
Change

Select The Blank
Question
________ corporate governance is ________ to resilient and vibrant capital markets.
Correct Answer
Strong, indispensable

Match The Following
Question
Correct Answer

EQ refers to the qualities - That mark the people who excel in real life.

Science is proving that EQ more than IQ -Underpins many of the best decisions..

Emotional distress shrinks working memory -And so diminishes the ability to think clearly..

self-motivation requires a high level of optimism - And persistence despite rejection..

Empathy involves reading unstated emotional cues - Being able to sense what others are feeling

Multiple Choice Multiple Answer
Question
Due to liberalization the changes that has taken place can be summarized as
Correct Answer
competition, pressure on prices , market revolution

Select The Blank
Question
Corporate governance should aim at better ________, ________ and accountability.
Correct Answer
transparency, ethics

True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False


Select The Blank
Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization, delegation

Select The Blank
Question
________ can defined as the ________ of what is good and right for business.
Correct Answer
Business Ethics, study

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnationals


Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control


Multiple Choice Multiple Answer
Question
Steps that a whistle blower should take into consideration
Correct Answer
stick to facts , consult lawyer , determine the type of wrong

Multiple Choice Multiple Answer
Question
Budgetary control involves budgets such as
Correct Answer
sales , production , cash

True/False
Question
Event management is a modern activity.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Which among the following are barriers to communication?
Correct Answer
Noise, time and distance, Semantic barriers, Wrong Medium


Multiple Choice Single Answer
Question
What is concerned for the good and right for the society?
Correct Answer
Ethics


Multiple Choice Multiple Answer
Question
The important characteristics of direction are
Correct Answer
helps utilize capabilities , initiates action , irreplaceable task


Multiple Choice Multiple Answer
Question
Principles of effective communication would be
Correct Answer
clear in use of language , attentive listening , use of right medium


True/False
Question
The objective of paternalistic leadership to help, guide, protect followers.
Correct Answer
True


Multiple Choice Multiple Answer
Question
The channels through which corporate governance may bear on performance are
Correct Answer
managerial incentives, disciplining, corporate restructuring

Principles and Practices of Management - 10

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication


Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication


Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language


Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters


Match The Following
Question
Correct Answer

Written Communication - Non- Direct communication
Business letter - legal evidence
Outward Number - Further reference
Inward address - Receivers address
Head Address - Senders Address


Multiple Choice Multiple Answer
Question
Essentials of a good plan are
Correct Answer
must be continuous , should be time bound , must motivate people

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective


Match The Following
Question
Correct Answer

Organizing - …Process

Philosophy - …Management

Exception - …Principle

Control - …Span

Delegation - …. Degree



Multiple Choice Single Answer
Question
The extent of decentralization depends of which factor?
Correct Answer
Costliness

True/False
Question
Delegation and decentralization are closely related
Correct Answer
True

Multiple Choice Single Answer
Question
Who said, direction is telling people what to do?
Correct Answer
Dale

Multiple Choice Single Answer
Question
What is essential for an order is to be carried out effectively?
Correct Answer
Acceptance


Multiple Choice Single Answer
Question
Direction helps integrate whose efforts?
Correct Answer
Individual

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Some of the important techniques of coordination are
Correct Answer
hierarchy, effective communication , indoctrination



True/False
Question
One needs to see the big picture.
Correct Answer
True


True/False
Question
The 3-needs theory is about motivators in an organization.
Correct Answer
True


True/False
Question
Service sector has expanded because of explosion in information technology.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Franchisee stores can be further categorized into
Correct Answer
apparel stores , jewellery stores , footwear stores


Multiple Choice Single Answer
Question
What is event management?
Correct Answer
Interactive advertising

Multiple Choice Single Answer
Question
What is the core of corporate governance?
Correct Answer
Trust


True/False
Question
There are five channels through which corporate governance may bear.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Key ethical principles include the following
Correct Answer
fulfilling commitments , caring and compassion , being accountable for decision

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors
Correct Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness


True/False
Question
An SBU is a relatively independent business unit.
Correct Answer
True


Multiple Choice Single Answer
Question
Learning organizations must develop a capacity for fast-paced innovation and learn to love what?
Correct Answer
Change


Multiple Choice Multiple Answer
Question
The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are
Correct Answer
personal mastery , mental models , shared vision


Multiple Choice Single Answer
Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda


Multiple Choice Multiple Answer
Question
Human beings are classified under different mental conditions such as
Correct Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium

Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what?
Correct Answer
Network


True/False
Question
Decentralization would not be preferred in large-sized units.
Correct Answer
False


Select The Blank
Question
Planning ________ risk factors and ________ waste
Correct Answer
anticipates, eliminates

Select The Blank
Question
The need for co-ordination is felt to ________ the ________ of an organization
Correct Answer
integrate, activities

Select The Blank
Question
________ motivating, supervising, directing, guiding of employees, are ________ of control.
Correct Answer
Leading, elements

Select The Blank
Question
________ maintains the ________ between ends and means, outputs and efforts.
Correct Answer
Control, Equilibrium

Select The Blank
Question
________ leader believes in helping, ________, protecting, and keeping followers happy?
Correct Answer
Paternalistic, guiding



Select The Blank
Question
Theory X assumes People must be ________ or controlled to do work to achieve ________
Correct Answer
coerced, objectives

Select The Blank
Question
Morale generally ________ to esprit de ________.
Correct Answer
refers, corps

Select The Blank
Question
________ services comprise of social and personal services and ________.
Correct Answer
Consumer, hotels

Select The Blank
Question
Indian ________ must keep in mind that Indians enjoy ________ for options.
Correct Answer
retailers, scouting

Select The Blank
Question
An objective of corporate governance is ________ of ________ value.
Correct Answer
enhancement, shareholder

Select The Blank
Question
________ is ________ management does
Correct Answer
management, what

Multiple Choice Single Answer
Question
Corporate governance may bear on performance through which of the following?
Correct Answer
All of these


Multiple Choice Multiple Answer
Question
The tools and techniques used in the learning organizations are
Correct Answer
creativity, brainstorming , observing outcomes , reframing knowledge
Multiple Choice Multiple Answer
Question
Collective learning requires skills for sharing information and knowledge, the key skills mentioned are
Correct Answer
listening and observing , holistic perspective , coping with challenge and uncertainty


Multiple Choice Single Answer
Question
The Indian customer likes to be served:
Correct Answer
All of these