Principles and Practices of Management 6

Principles & Practices of Management - 18
Multiple Choice Multiple Answer
Question
The summary of important trends in retailing is
Correct Answer
efficiency and focus , non store retailing , global players vs local players


Match The Following
Question
Correct Answer
EQ - The qualities that mark the people who excel in real life
Self-Motivation - It requires a high level of optimism and persistence despite rejection
Cost - It signifies increased employees turnover
Benefit - Differentiating between positive and destructive emotions


Multiple Choice Multiple Answer
Question Name the leading ad agencies in India that have a separate event section.
Correct Answer
Vigennet , Ogilvy , Mathers



Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative


True/False
Question
Henry Fayol was born in England.
Correct Answer
False




Multiple Choice Single Answer
Question
The service sector is the most diverse sector in the economy and one of the oldest professions present today are
Correct Answer
Indian administrative services


True/False
Question
Insider trading issue is an important aspect of corporate governance.
Correct Answer
True

True/False
Question Economic consideration do not affect the choice of span.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Name the following topics that give an idea about the concept of organizing.
Correct Answer
Decentralization, Staffing process, Span of management



True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer
Transnationals



Select The Blank
Question ________ activities include co-ordination and control.
Correct Answer
Managerial


Multiple Choice Single Answer
Question
Who emphasized that king, as a head of the state has to be virtuous and self-disciplined
Correct Answer
Sukrayacharya



Multiple Choice Single Answer
Question
"The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
Correct Answer
we see only parts of ready potential on the surface



True/False
Question
Samartha Ramdas contributed to the conception of administration and management
Correct Answer
True


True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer
True



Multiple Choice Single Answer
Question
Who said, "Management is management of Men, Money, Machinery Materials and Information?"
Correct Answer
Anonymous



Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer
Profession



Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of growth
Correct Answer
Koontz & O 'Donell


Multiple Choice Single Answer
Question
How many central ideas are associated with consequentialism?
Correct Answer
Two

True/False
Question
Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer
True



Multiple Choice Single Answer
Question
Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"?
Correct Answer
Peter Drucker



Select The Blank
Question
Control, like other elements of management process has to be ________ and not an emergency operation
Correct Answer
continuous



Select The Blank
Question
The concept of value and the concept of maximization of value are related to ________concept of Ethics.
Correct Answer
Consequentialism


Select The Blank
Question
Advantage of delegation of authority results in prompt ________.
Correct Answer
Decision-making


Multiple Choice Single Answer
Question
In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer
Machines



Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary



Select The Blank
Question
________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer
Knowledge worker



Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing



True/False
Question
Delegation has basically five degrees - zero, low, moderate, high and fifth degree.
Correct Answer
True



Select The Blank
Question
Business ethics can be defined as the study of what is________for the business.
Correct Answer
good and right



Select The Blank
Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring


Multiple Choice Single Answer
Question
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer
profession



Match The Following
Question Correct Answer Your Answer
Unit of command - This means that employees should receive orders from one superior only
Scalar chain - Chain of superiors from the highest to the lowest ranks
Equity - Loyalty, devotion on the part of managers should be there when dealing with subordinates
Esprit De Corps - In union there is strength'


Multiple Choice Single Answer
Question
Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?
Correct Answer
Ethics of Virtue


Select The Blank
Question
In management process, the most misinterpreted word is ________.
Correct Answer
Organizing


Multiple Choice Single Answer
Question
What does Maslow propound about the five needs?
Correct Answer
Hierarchy



Multiple Choice Single Answer
Question
Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer
Deontological Ethics



Multiple Choice Single Answer
Question
What is the challenge insurance will face like any other service sector?
Correct Answer
Branding


Multiple Choice Multiple Answer
Question
The steps included in the process of MBO are
Correct Answer
Preliminary setting of goals at the top, Clarification of organizational goals , Recycling of objectives


Multiple Choice Single Answer
Question
What require a high level of optimism and persistence despite rejection
Correct Answer
Self-Motivation




Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place


Multiple Choice Multiple Answer
Question
Name the flagship companies under the Business family "Munjals"
Correct Answer
Hero Honda , Hero Cycles


Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face common problems such as
Correct Answer
Unproductive labour , Falling share value , Transnational attach


Select The Blank
Question
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer
Authority


Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability


Multiple Choice Single Answer
Question One of the external environment factors that influences Management is
Correct Answer
Legal





Principles and Practices of Management - 17

True/False
Question
Economic consideration does not affect the choice of span.
Correct Answer
False


Select The Blank
Question
Necessity of control in business organization arises due to number of factors, one of which is ________ of organizations themselves.
Correct Answer
Complexity


Multiple Choice Single Answer
Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda


True/False
Question
Henry Fayol's contribution is classified into ten industrial and management principles.
Correct Answer
False



Multiple Choice Single Answer
Question
What is it that in communication should not be done in vacuum; instead other people should be consulted?
Correct Answer
Planning


Multiple Choice Multiple Answer
Question
Key ethical principles include the following:-
Correct Answer
Caring and compassion , Being fair and open minded , Fulfilling commitments



Multiple Choice Multiple Answer
Question
Name the factors determining decentralization of authority:-
Correct Answer
Size of the organization, Uniformity of policy, History of the enterprise



Multiple Choice Multiple Answer
Question
Under principle of effective communication what should be fully understood by all concerned?
Correct Answer
Tasks, Policies, Responsibilities



Multiple Choice Single Answer
Question
A practical method with a goal to purify mind and eliminate tensions is known as :-
Correct Answer
Vipassana


Match The Following
Question
Correct Answer

Knowledge based decision-making. - Instead of intuition

Professional managers may have only salary-stake - Question of accountability of Performance

Management can be applied everywhere - Management is universal

Management is dynamic - Changes as per time

Manager does not require any specific qualification - Anybody can become a manager


Multiple Choice Single Answer
Question
Communication forms the link between every individual and between one group and the other groups. What are the main facts which flow through individuals at various levels?
Correct Answer
Concepts, opinions




True/False
Question
The theory of Bureaucracy was first propounded by Henry L. Gantt.
Correct Answer
True



Multiple Choice Multiple Answer
Question
The characteristics of professional managers are:-
Correct Answer
Focus, Objectivity , Creativity


Select The Blank
Question ________ provide all types of help required to make the business more efficient and profitable.
Correct Answer
Consultants



Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal



Multiple Choice Multiple Answer
Question
Components of planning would include:-
Correct Answer
Objectives, Budgets, Procedures



Select The Blank
Question
New companies feel that ________ is the most appropriate type of alliance.
Correct Answer
Joint-venture




Select The Blank
Question
Services need efficient ________, transport roads and power just as much as industry and agriculture.
Correct Answer
Telecom



Multiple Choice Multiple Answer
Question
Some of the famous philosophies given by our legends to smoother the pressures of managers are :-
Correct Answer
Vipassana, Meditation, Yoga



Select The Blank
Question
The scope for retailing in India is great as it is dominated by the ________.
Correct Answer
Unorganized sector


Select The Blank
Question
Planning depends on authenticity and ________ of information.
Correct Answer
Reliability



Match The Following
Question
Correct Answer

Management is the combination of what ? - Arts, Science and Profession

What is Koontz & O’Donell’s definition of management? - Management is the creation and maintenance of internal environment in an organization

What is Peter Drucker’s definition of management? - Management is a multi-purpose Organ that manages a business

One of the features of management is - Management is purposeful and Goal-oriented

Management is influenced by which external Environmental factors - By political, legal, social, cultural factors



True/False
Question
Policy is supposed to be immutable, unchanging and eternal.
Correct Answer
True


True/False
Question
Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer
False



Select The Blank
Question
________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back.
Correct Answer
Low



Multiple Choice Single Answer
Question
What type of industry is consulting?
Correct Answer
Knowledge



Select The Blank
Question
The concept of corporate governance has been attracting ________ in India.
Correct Answer
Public attention



Select The Blank
Question
The ________ appeared in the book, In search of Excellence.
Correct Answer
7 S model



Multiple Choice Single Answer
Question
Planning on what is said as good as no planning
Correct Answer
Paper



Multiple Choice Single Answer
Question
Which among the following is a component of planning?
Correct Answer
Rules



Multiple Choice Single Answer
Question
What is the meaning of no physical transferability of services?
Correct Answer
Intangibility



True/False
Question
Management consultants do not assist implementation.
Correct Answer
False


Multiple Choice Multiple Answer
Question
The lack of communication leads to:-
Correct Answer
Information gap, Disintegration, Deviation from performance


Multiple Choice Single Answer
Question
Which is the most appropriate type of alliance which the new companies often overestimate?
Correct Answer
Joint-venture



Multiple Choice Multiple Answer
Question
The different kinds of relationships for selecting the span of control would be :-
Correct Answer
One to one , Cross relationship , Direct group



Multiple Choice Single Answer
Question
Which famous management consultancy first adopted the 7 S model?
Correct Answer
McKinsey & Co.


True/False
Question
Planning can eliminate risk, but cannot minimize it.
Correct Answer
False



Multiple Choice Single Answer
Question
Communication is a two way process, it starts with :-
Correct Answer
Communicator



Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
Recognition



True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False




True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False



True/False
Question
Successful consultants must be foreign culture savvy.
Correct Answer
True



Multiple Choice Multiple Answer
Question
Under mechanism of scientific management, scientific task setting includes :-
Correct Answer
Time study , Motion study , Method study



Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place



Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer
Tamas



Multiple Choice Multiple Answer
Question
Certain important motivational techniques are :-
Correct Answer
Monetary incentives, Job-based techniques, MBO techniques




Multiple Choice Single Answer
Question
What does an SBU do to unrelated products and businesses?
Correct Answer
It dissolves them

Principles and Practices of Management - 16
Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning


Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented, universal, continuous process


Multiple Choice Multiple Answer
Question
Management is multidisciplinary; it includes knowledge/ information from
Correct Answer
economics, maths , psychology


Multiple Choice Multiple Answer
Question
The features of art is as follows
Correct Answer
skill , knowledge , creativity


Match The Following
Question Correct Answer
Art - Skill
Code of Conduct - Profession
Predictive Power - Science
Management - Creative
Professional Manager - Dynamic



Match The Following
Question Correct Answer
Social Science - Management
Global - Climatic
Management is - Way of life
Organizing - Directing
Science - Knowledge

Multiple Choice Single Answer
Question
Who built the first practical mechanical calculator and predicted the specialization of mental work; suggested profit sharing?
Correct Answer
Charles Babbage


Multiple Choice Single Answer
Question
Who is called “the Father of Modern Management Theory”?
Correct Answer
Henry Fayol


Multiple Choice Multiple Answer
Question
Fedrick Winslow Taylor’s Philosophy of Scientific Management are
Correct Answer
Co-operation, maximum output


True/False
Question There are four hard ‘ S’s in the 7 S Model.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Limitations of planning will be
Correct Answer
Depends on internal variables, depends on reliability of information

True/False
Question
Danger of inflexibility is another weakness of MBO.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Characteristic of formal organization
Correct Answer
Arbitrary structure, determined objectives and policies, well defined rules and regulations


Multiple Choice Multiple Answer
Question
Characteristics of informal organization
Correct Answer
Spontaneous development, informal authority


True/False
Question
Delegation and decentralization are closely related
Correct Answer
True


Multiple Choice Single Answer
Question
What constitutes the life-spark of an enterprise?
Correct Answer
Directing


Multiple Choice Multiple Answer
Question
The new techniques of control which has emerged are
Correct Answer
Management audit, Critical path method , Programme evaluation and review technique

Multiple Choice Multiple Answer
Question
Some of the external factors that limit control are
Correct Answer
govt. policies , market changes , economic changes


True/False
Question
Direction includes issuing orders.
Correct Answer
True

Multiple Choice Multiple Answer
Question
Different types of coordination are
Correct Answer
Internal coordination, external coordination, vertical coordination

Multiple Choice Multiple Answer
Question
External coordination will be
Correct Answer
Coordination with customers, coordination with government, coordination with suppliers


True/False
Question
Without co-ordination individuals and organizations would begin perusal of their own specialized interests.
Correct Answer
True


Multiple Choice Multiple Answer
Question
The various tools employed by the companies to improve and sustain employee morale
Correct Answer
building responsibility , rotation of jobs , job enrichment


Multiple Choice Single Answer
Question
What hampers organizational communication?
Correct Answer
Barriers


True/False
Question
Using the right medium is a barrier to communication.
Correct Answer
False


True/False
Question
Lack of communication leads to loss of trust and confidence.
Correct Answer
True


Multiple Choice Single Answer
Question
Which among the following is an event management company?
Correct Answer
Planet E

Multiple Choice Single Answer
Question
Which segment of event management has the potential to gross largest in India?
Correct Answer
Live Entertainment


Multiple Choice Multiple Answer
Question
Some of the leading companies in the event management sector are
Correct Answer
Balaji Alliance Ltd., Cine Yug, Midas Events


Multiple Choice Single Answer
Question
How many channels are there through which corporate governance may bear on performance?
Correct Answer
Five


Multiple Choice Multiple Answer
Question
The functions of the board of directors are
Correct Answer
Succession planning, establishing performance standards, determination of board policies


Multiple Choice Single Answer
Question
Which Indian Pharma Company has recently started an SBU?
Correct Answer
Ranbaxy


Multiple Choice Single Answer
Question
What is lacking in Indian business companies management?
Correct Answer
Professionalism


Multiple Choice Single Answer
Question
What type of planning Indian business families are doing?
Correct Answer
Succession

Select The Blank
Question
It’s a ________ degree of delegation in which a ________ states a task to subordinate.
Correct Answer
Moderate, superior

Select The Blank
Question
A ________ should always be clear about what is to be ________ to subordinates.
Correct Answer
Superior, delegated

Select The Blank
Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization, delegation

Select The Blank
Question
For an organization to function effectively certain ________ and objectives must be ________ set.
Correct Answer
Goals, clearly

Select The Blank
Question
________ is but a follow –up to the other functions of ________.
Correct Answer
Control, management

Select The Blank
Question
Organizational morale is basically a ________ condition of groups and ________.
Correct Answer
Mental, individuals





Select The Blank
Question
Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer
Science, premium

Select The Blank
Question
________ is concerned with what is Good and right for ________.
Correct Answer
Ethics, society

Select The Blank
Question
________ has difficulty in maintaining a ________ corporate image
Correct Answer
SBU, Uniform

True/False
Question
Standard Batteries is a flagship company of the Thapar group.
Correct Answer
False


Multiple Choice Single Answer
Question
Learning organizations must cope with challenge and what else?
Correct Answer
Uncertainty


Multiple Choice Multiple Answer
Question
What are some of the challenges faced by retail sector?
Correct Answer
Looking beyond price, The people factor, The technological edge


Multiple Choice Single Answer
Question
Services cannot be stalked and delivered on the spot. This means services are
Correct Answer
Non Inventoriable