Saturday, February 26, 2011

Business Communication - 20

Business Communication - 20

Select The Blank
Question ________is the positive enthusiasm for making the work exciting
and fun
Correct Answer Verve

Select The Blank
Question In the body of the message________ paragraph attracts the
attention of the reader.
Correct Answer Opening

True/False
Question All kinds of stress are negative
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language
Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication

Match The Following
Question -Correct Answer
Written Communication- Non- Direct communication
Business letter- legal evidence
Outward Number -Further reference
Inward address- Receivers address
Head Address- Senders Address
Multiple Choice Single Answer
Question Guidelines for the use of visual aid
Correct Answer Stick or pointer to be used to draw audience attention

Match The Following
Question- Correct Answer letter
Salutation -greeting
Post Script- Post Scriptum
Memorandum- Memo
Proposals -Invited

Multiple Choice Multiple Answer
Question What are technical reports?
Correct Answer It differs from others in its subject matter , It is like the memorandum report , It is a highly specialized form of report

Multiple Choice Multiple Answer
Question Report means
Correct Answer A document in which given problem is examined , An
account or statement which describes an opinion

Select The Blank
Question ________ is a driving force and continues even after the
mission statement is achieved
Correct Answer Vision

True/False
Question Relationships have to be mutually beneficial and healthy to
both the parties.
Correct Answer True

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject

Multiple Choice Multiple Answer
Question The different types of barriers that can come in the way of
effective communication are
Correct Answer Physical , Cultural , Mechanical

True/False
Question The complimentary close of a letter must agree in tone with
salutation.
Correct Answer True

Multiple Choice Single Answer
Question These are permanent records for business
Correct Answer Business letters

Select The Blank
Question In a letter________ consists of name and address of the person
or organization to whom the letter is being sent to.
Correct Answer Inside address

Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm

Multiple Choice Single Answer
Question It is very useful in collecting dues from customers
Correct Answer Business letters

Multiple Choice Single Answer
Question This number can be used in further correspondence for ready
reference.
Correct Answer Outward

True/False
Question Fat , round and soft body type would be endomorph
Correct Answer True

True/False
Question Written communication is a two way process.
Correct Answer False

Multiple Choice Multiple Answer
Question Which of the following are physical barriers
Correct Answer Ignorance of media , Environmental stress , Subjective
stress

Multiple Choice Single Answer
Question This consists of the name and address of the person to whom the letter is being sent.
Correct Answer Inside address

True/False
Question Memorandums cannot be structured in email system.
Correct Answer False

Multiple Choice Single Answer
Question Every moment you waste in pre-occupation is a moment you steal
from
Correct Answer Productivity

Multiple Choice Multiple Answer
Question What is progress report?
Correct Answer It is a review of progress made on an activity , They may be formal or informal
formal or informal
Multiple Choice Single Answer
Question "Barrier of Allness" is
Correct Answer Attitude of the communicate that he knows everything

Multiple Choice Single Answer
Question Body of the letter consists of
Correct Answer Main message

Multiple Choice Multiple Answer
Question Personal negative emotions which make it difficult to do our
best are
Correct Answer Jealousy , Anger , Strife

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject

Multiple Choice Single Answer
Question Which statement applies to a "Message" ?
Correct Answer The reply sent by the communicate

True/False
Question Vision should be based on talents,dreams,hopes and passion.
Correct Answer True
Multiple Choice Single
Answer
Question Successful people realize the value of
Correct Answer Time Management

Multiple Choice Multiple Answer
Question Goals need to be
Correct Answer Planned , Evaluated , Identified

Multiple Choice Single Answer
Question What is meant by "Snap Reactions"
Correct Answer Hurried interpretations about the message being
communicated

Multiple Choice Multiple Answer
Question Proposal is
Correct Answer A presentation for consideration of something , Appeals
or bids for grants, donations etc

Select The Blank
Question A transparency should have________lines
Correct Answer 25-30

Multiple Choice Single Answer
Question Address means
Correct Answer How a person speaks to others

True/False
Question One way communication informs the receiver whereas two way
communication is an exchange of information
Correct Answer True

Multiple Choice Multiple Answer
Question The various occasions of presentations are
Correct Answer Training session , Conference , Presenation of new
business plans

Select The Blank
Question The best realtionship is one in which both the parties are
constantly ________ from one another.
Correct Answer Receiving

Multiple Choice Multiple Answer
Question Information is
Correct Answer Gathered , Inferred , Heard
Your Answer Gathered , Heard
Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future

Business Communication - 19
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm

True/False
Question In face to face settings people are simultaneously senders and
receivers of information
Correct Answer True

Select The Blank
Question ________ conveys crucial message about power, status and
concern for the person we meet
Correct Answer Handshake

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication

Multiple Choice Multiple Answer
Question In order to realise new things one should
Correct Answer Be willing to do new things , Look for ideas , Be
observant

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject

Select The Blank
Question Encoded ideas take the shape of ________
Correct Answer Message

Multiple Choice Single Answer
Question It sometimes bringout the best in people
Correct Answer Stress

Multiple Choice Multiple Answer
Question Holding your head high would be sign of
Correct Answer Honour , Confidence

Multiple Choice Multiple Answer
Question Inside address contains
Correct Answer Name, address, tel no of the receiver of the letter , The
address which is put on the envelope

Multiple Choice Single Answer
Question The most effective way of communication is
Correct Answer Written

True/False
Question Reports play a very important role in business organisation
especially for checking performance.
Correct Answer True

Select The Blank
Question Some people tend to play with their lock of hair or pen when
they are ________
Correct Answer Nervous

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication

Multiple Choice Single Answer
Question This is like the warehouse in electronic market
Correct Answer Server

Multiple Choice Single Answer
Question People tend to procrastinate when they feel that the work is
Correct Answer Unimportant

Multiple Choice Single Answer
Question What is a greeting to the receiver of the letter?
Correct Answer Salutation

Select The Blank
Question Stress is called the mother of ________
Correct Answer Achievements

Multiple Choice Multiple Answer
Question Methods of presentation can be
Correct Answer Reading , Memorising presentation

Match The Following
Question- Correct Answer
Practical person -He knows how to get what he wants
Goals -it promotes enthusiasm in the organization
Unsuccessful -They confuse activity to output

True/False
Question The inside address of the letter and the address on the
envelope are different.
Correct Answer False

Select The Blank
Question Once the vision is identified it has to be illustrated with a
concrete goal called ________
Correct Answer Mission

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language

Multiple Choice Multiple Answer
Question People who do not have their vision try to tell that your
vision is
Correct Answer Impossible , Not achievable

Multiple Choice Multiple Answer
Question House journals
Correct Answer It's a private circulation in the organization , It
contains details regarding achievements of staff , It contains details about
achievement of company's future projects etc

Select The Blank
Question Outline of the presentation should be given in the ________ of
the presentation
Correct Answer Beginning

Select The Blank
Question Vision is________
Correct Answer Acquired

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-direct communication

Multiple Choice Single Answer
Question Memorandums are usually initiated by
Correct Answer Writer

True/False
Question There will be confusion and discomfort if speech and gestures
are properly coordinated
Correct Answer False

Multiple Choice Multiple Answer
Question Elements of communication process are
Correct Answer Channel , Decoding , Communicator

True/False
Question Successful people employ a strategy of priorities to manage
their time
Correct Answer True

Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written

Multiple Choice Single Answer
Question A person tries to focus his time and energy on things that give him the maximum
Correct Answer Returns

Select The Blank
Question Right thinking creates a foundation for ________
Correct Answer Success

True/False
Question Delegation is the special ability to recognize your own special abilities and limitations
Correct Answer False

Match The Following
Question -Correct Answer
People -The average executive spends 3/4 day dealing with them
Learned- It is the ability that allows a person to develop good relations

Mutually beneficial -Relationships are positive and healthy due to this

True/False
Question WWW is an electronic brochure for an organization.
Correct Answer True

Multiple Choice Multiple Answer
Question Outward number is
Correct Answer Specific number for the letters that are sent , Specific
number used on letters for further reference

Multiple Choice Single Answer
Question One should look at the present with the eye towards
Correct Answer Future

Multiple Choice Multiple Answer
Question Discussion is defined as
Correct Answer The interchange of ideas with a goal of finding the best
solution to the problem , This is positive and healthy

Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future

True/False
Question One year of our life is lost searching things
Correct Answer True

Multiple Choice Multiple Answer
Question Credibility loss is
Correct Answer Friendship loss , Destroys business relationships ,
Opportunities lost

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject

Multiple Choice Multiple Answer
Question Physiological noise is in the form of
Correct Answer Hearing disorders , Illness

True/False
Question In a Negotiation both the parties have pre-determined goals
Correct Answer True

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