Business Communication -6
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Select The Blank
Question
Only ________ percent of worries are considered as cause of concern
Correct Answer
8
Multiple Choice Multiple Answer
Question
Stress at times works
Correct Answer
As motivator , As positive
Multiple Choice Multiple Answer
Question
Various kinds of disease caused from stress
Correct Answer
Heartbeat increase, Slow digestion
Match The Following
Question
Correct Answer
Work hard - Not at the cost of family or health
Stop taking on more work -To get rid of overload
Deeper conviction - Stronger the person
Body recognizes the stressor and prepares to fight - Alarm stage
True/False
Question
All kinds of stress can be avoided
Correct Answer
False
Multiple Choice Single Answer
Question
The most valuable asset of a company is
Correct Answer
People
Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Multiple Choice Multiple Answer
Question
A person tends to break another person's trust when
Correct Answer
The person is inconsistent , His words and action do not match , He loses credibility
True/False
Question
Relationships have to be mutually beneficial and healthy to both the parties.
Correct Answer
True
True/False
Question
There are two types of presentation
Correct Answer
True
True/False
Question
No visual aid should be kept on for too long
Correct Answer
True
Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Select The Blank
Question
Date is normally written in the ________ corner.
Correct Answer
Right
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Select The Blank
Question
The ________ is written as a formality in the body of the letter.
Correct Answer
Closing paragraph
Multiple Choice Multiple Answer
Question
Memorandum differs from letter in
Correct Answer
Memos are written in direct order than letters , In memos effect of words is not so important as letters
Multiple Choice Multiple Answer
Question
What is B2C?
Correct Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
True/False
Question
A report is made after thorough enquiry.
Correct Answer
True
True/False
Question
Printing house journals maintain public relations within the organisation.
Correct Answer
True
Multiple Choice Single Answer
Question
Prescience means
Correct Answer
Knowledge about the future
Multiple Choice Multiple Answer
Question
A common fallacy about manager is that he must be
Correct Answer
Loud , Flambuoyant , Drinker
Multiple Choice Multiple Answer
Question
Verve
Correct Answer
Leadership , Analyse , Vision , Positive enthusiasm
True/False
Question
Mission must be tough but achievable and must be possible to tell when it has been achieved
Correct Answer
True
Multiple Choice Single Answer
Question
It is an invitation to do something
Correct Answer
Vision
Multiple Choice Single Answer
Question
Often the desire to meet a need can fuel a
Correct Answer
Vision
Multiple Choice Single Answer
Question
Vision is the ability to see future in a
Correct Answer
Imaginative way
Select The Blank
Question
No one can achieve his dreams with ________ energy and ideas.
Correct Answer
Average
True/False
Question
Poor eyes limit your deeds.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Goals need to be
Correct Answer
Planned , Evaluated , Identified
Multiple Choice Multiple Answer
Question
The areas which help you to develop a mindset are
Correct Answer
Crystallize thinking , Develop sincere desire , Confidence
True/False
Question
A goal which is not measurable increases motivation
Correct Answer
False
Multiple Choice Single Answer
Question
Every moment you waste in pre-occupation is a moment you steal from
Correct Answer
Productiviy
Multiple Choice Single Answer
Question
A person tries to focus his time and energy on things that give him the maximum
Correct Answer
Returns
Select The Blank
Question
Take care of ________ and the hours will take care of themselves
Correct Answer
Minutes
Multiple Choice Single Answer
Question
An affective tool of motivation is
Correct Answer
Communication
Select The Blank
Question
Communication is the task of imparting ________
Correct Answer
Information
Select The Blank
Question
A ________ communication establishes and builds lasting relationships between people
Correct Answer
Two way
Select The Blank
Question
The ________ context refers to the nature of relationship between the communication as well as who is present
Correct Answer
Social
Select The Blank
Question
________ is an example of psychological noise
Correct Answer
Egotism
Select The Blank
Question
Examples of environmental stress is ________
Correct Answer
Humidity
Multiple Choice Multiple Answer
Question
Following are the functions of Manager
Correct Answer
Planning , Organising , Staffing
Match The Following
Question
Correct Answer
Physical noise
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
Motivation
and communication are two sides of the same coin
Multiple Choice Single Answer
Question
What are the movements which play an important role in conveying meaning without words ?
Correct Answer
Gestures
Multiple Choice Single Answer
Question
Man is recognised by his
Correct Answer
Behaviour
Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Business Communication - 5
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Select The Blank
Question
Only ________ percent of worries are considered as cause of concern
Correct Answer
8
Multiple Choice Multiple Answer
Question
Stress at times works
Correct Answer
As motivator , As positive
Multiple Choice Multiple Answer
Question
Various kinds of disease caused from stress
Correct Answer
Heartbeat increase , Slow digestion
Match The Following
Question
Correct Answer
Work hard
Not at the cost of family or health
Stop taking on more work
To get rid of overload
Deeper coviction
Stronger the person
Body recognises the stressor and prepares to fight
Alarm stage
True/False
Question
All kinds of stress can be avoided
Correct Answer
False
Multiple Choice Single Answer
Question
The most valuable asset of a company is
Correct Answer
People
Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Multiple Choice Multiple Answer
Question
A person tends to break another person's trust when
Correct Answer
The person is inconsistent , His words and action do not match , He loses credibility
True/False
Question
Relationships have to be mutually beneficial and healthy to both the parties.
Correct Answer
True
True/False
Question
There are two types of presentation
Correct Answer
True
True/False
Question
No visual aid should be kept on for too long
Correct Answer
True
Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Select The Blank
Question
Date is normally written in the ________ corner.
Correct Answer
Right
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Select The Blank
Question
The ________ is written as a formality in the body of the letter.
Correct Answer
Closing paragraph
Multiple Choice Multiple Answer
Question
Memorandum differs from letter in
Correct Answer
Memos are written in direct order than letters , In memos effect of words is not so important as letters
Multiple Choice Multiple Answer
Question
What is B2C?
Correct Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
True/False
Question
A report is made after thorough enquiry.
Correct Answer
True
True/False
Question
Printing house journals maintain public relations within the organisation.
Correct Answer
True
Multiple Choice Single Answer
Question
Prescience means
Correct Answer
Knowledge about the future
Multiple Choice Multiple Answer
Question
A common fallacy about manager is that he must be
Correct Answer
Loud , Flambuoyant , Drinker
Multiple Choice Multiple Answer
Question
Verve
Correct Answer
Leadership , Analyse , Vision , Positive enthusiasm
True/False
Question
Mission must be tough but achievable and must be possible to tell when it has been achieved
Correct Answer
True
Multiple Choice Single Answer
Question
It is an invitation to do something
Correct Answer
Vision
Multiple Choice Single Answer
Question
Often the desire to meet a need can fuel a
Correct Answer
Vision
Multiple Choice Single Answer
Question
Vision is the ability to see future in a
Correct Answer
Imaginative way
Select The Blank
Question
No one can achieve his dreams with ________ energy and ideas.
Correct Answer
Average
True/False
Question
Poor eyes limit your deeds.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Goals need to be
Correct Answer
Planned , Evaluated , Identified
Multiple Choice Multiple Answer
Question
The areas which help you to develop a mindset are
Correct Answer
Crystallize thinking , Develop sincere desire , Confidence
True/False
Question
A goal which is not measurable increases motivation
Correct Answer
False
Multiple Choice Single Answer
Question
Every moment you waste in pre-occupation is a moment you steal from
Correct Answer
Productiviy
Multiple Choice Single Answer
Question
A person tries to focus his time and energy on things that give him the maximum
Correct Answer
Returns
Select The Blank
Question
Take care of ________ and the hours will take care of themselves
Correct Answer
Minutes
Multiple Choice Single Answer
Question
An affective tool of motivation is
Correct Answer
Communication
Select The Blank
Question
Communication is the task of imparting ________
Correct Answer
Information
Select The Blank
Question
A ________ communication establishes and builds lasting relationships between people
Correct Answer
Two way
Select The Blank
Question
The ________ context refers to the nature of relationship between the communication as well as who is present
Correct Answer
Social
Select The Blank
Question
________ is an example of psychological noise
Correct Answer
Egotism
Select The Blank
Question
Examples of environmental stress is ________
Correct Answer
Humidity
Multiple Choice Multiple Answer
Question
Following are the functions of Manager
Correct Answer
Planning , Organising , Staffing
Match The Following
Question
Correct Answer
Your Answer
Physical noise
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
Motivation
and communication are two sides of the same coin
Multiple Choice Single Answer
Question
What are the movements which play an important role in conveying meaning without words ?
Correct Answer
Gestures
Multiple Choice Single Answer
Question
Man is recognised by his
Correct Answer
Behaviour
Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Business Communication - 4
Question
End part of presentation contains
Correct Answer
Summary of the whole
True/False
Question
Business Communication is always goal oriented
Correct Answer
True
True/False
Question
Feedback is immediate in busines organisation
Correct Answer
True
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up indicates
Correct Answer
Pride , Haughtiness
Match The Following
Question
Correct Answer
Your Answer
Getting rid of tasks which are
Non-essential
To avoid unexpected delays
Planning
10 % of time is lost every year
Misplaced items
Tasks to be given to others
Delegate
Multiple Choice Multiple Answer
Question
Communication is the art of transmitting
Correct Answer
Information , Ideas , Atttitudes
Multiple Choice Single Answer
Question
The realisation of vision requires
Correct Answer
Innovation
Multiple Choice Single Answer
Question
Message in a communication should be
Correct Answer
Brief
Select The Blank
Question
The ________ should indicate what is contained in a message in one glance itself.
Correct Answer
Subject
Multiple Choice Multiple Answer
Question
Physiological noise is in the form of
Correct Answer
Hearing disorders , Illness
Multiple Choice Single Answer
Question
What is " Content message"?
Correct Answer
Information about topic under discussion
Multiple Choice Single Answer
Question
Brief eye contact means the person is
Correct Answer
Nervous
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Multiple Choice Single Answer
Question
The middle part of presentation contains
Correct Answer
Main body is broken into points
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Multiple Choice Single Answer
Question
Every moment you waste in pre-occupation is a moment you steal from
Correct Answer
Productiviy
Multiple Choice Multiple Answer
Question
If the eye contact is brief or we take our eyes off the person soon, it indicates
Correct Answer
Nervousness , Embarrassment
Multiple Choice Single Answer
Question
It is the most important part of any letter
Correct Answer
Body
Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer
Visual aids
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Multiple Choice Multiple Answer
Question
Which of the following are physical barriers
Correct Answer
Ignorance of media , Environmental stress , Subjective stress
True/False
Question
All kinds of stress are negative
Correct Answer
False
Multiple Choice Multiple Answer
Question
What is B2C?
Correct Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices
Multiple Choice Multiple Answer
Question
The middle part of presentation contains
Correct Answer
Illustrate the part with examples , Put a time limit on each point , Prioritize the time limits
Select The Blank
Question
The ________ enables the reader to know the objectives of the letter.
Correct Answer
Subject
True/False
Question
The basic function of any business organisation is planning, organising, staffing, directing and controlling
Correct Answer
True
Multiple Choice Multiple Answer
Question
Treat everyone as important and
Correct Answer
Do not underestimate them , Understand them
True/False
Question
Printing house journals maintain public relations within the organisation.
Correct Answer
True
Select The Blank
Question
A ________ posture shows rigidity in thought
Correct Answer
Stiff
Multiple Choice Single Answer
Question
What type of records are permanent for organisation?
Correct Answer
Business letters
Select The Blank
Question
Many speakers write and learn entire speeches in ________ type of presentation
Correct Answer
Memorize
Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Eye contact
Match The Following
Question
Correct Answer
Your Answer
People
asset of the company
Credibility
Consistence
Discussion
healthy and positive
Argument
brings in negative feelings
Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give response
Correct Answer
Experience , Common sense
Multiple Choice Single Answer
Question
The maximum content on the slide should be limited to
Correct Answer
25 words
True/False
Question
be adopted
Correct Answer
True
Multiple Choice Single Answer
Question
"Communication is an exchange of facts,ideas,opinions,emotions by two or more persons." It is quoted by :
Correct Answer
Newman and Summer
True/False
Question
but everything to do with hope
Correct Answer
True
Select The Blank
Question
The best way in a positive relationship is to admit when you are ________.
Correct Answer
Wrong
True/False
Question
There will be confusion and discomfort if speech and gestures are properly coordinated
Correct Answer
False
Multiple Choice Single Answer
Question
The complimentary close is to say
Correct Answer
Good bye
True/False
Question
Delegation is the special ability to recognise your own special abilities and limitations
Correct Answer
False
Select The Blank
Question
Only ________ percent of worries are considered as cause of concern
Correct Answer
8
True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Select The Blank
Question
Communication has come from Latin word________
Correct Answer
Cummins
Your Answer
Cummins
Select The Blank
Question
Date is normally written in the ________ corner.
Correct Answer
Right
Select The Blank
Question
The communication process begins with ________ who transmits the message
Correct Answer
Sender
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