Saturday, February 26, 2011

Human Resource Management - 17

Human Resource Management - 17

Multiple Choice Multiple Answer
Question
What were the key components of the New Economic Policy?
Correct Answer
Market friendly state , Liberalisation , Privatization

Multiple Choice Multiple Answer
Question
Under the appraisal panel which are the qualities that can achieve good results despite the difficulties inherent in the potential appraisal:
Correct Answer
Creative imagination , Sense of reality , Effective leadership


Select The Blank
Question
________ manpower plan need the involvement of top management as well as HR exports.
Correct Answer
Strategic


Select The Blank
Question
Large recruitment ________ problematic and vice-versa.
Correct Answer
Less


Select The Blank
Question
The process of analysing jobs from which job descriptions are developed are called ________.
Correct Answer
Job Analysis


Select The Blank
Question
Analysis of ________ data can give a lot of insights into the HRD assets and liabilities of the company
Correct Answer
Secondary

Multiple Choice Single Answer
Question
What is it that good HR practices can build?
Correct Answer
Competencies


Select The Blank
Question
The major issue to be resolved while framing ________ philosophy is whether to promote largely from whithin the organisation or to hire people from outside at all levels.
Correct Answer
Recruitment


Select The Blank
Question
Most HRD audit are due to failures of ________.
Correct Answer
Implementation


True/False
Question
Successful HR departments will focus on motivational performance .
Correct Answer
False

True/False
Question
Under the balanced score card approach the expectation of three shareholders
Correct Answer
True

Select The Blank
Question
Generally, training need identification forms a part of ________.
Correct Answer
Management Appraisal System

Multiple Choice Multiple Answer
Question
Performance counselling should not give a chance in discussion like -
Correct Answer
Increments , Salaries , Rewards



Multiple Choice Single Answer
Question
Five main phases make up the process of the feedback exercise, name the PHASE 4-
Correct Answer
Data feeding Reports & Analysis


Multiple Choice Single Answer
Question
In the career development cycle, which stage ideally starts when a new emploee joins an organisation and finds a big gap between what the ideal organisation should be and what it is?
Correct Answer
Exporatory stage

Multiple Choice Multiple Answer
Question
Under the workshop methodology, a series of diagnostic exercises through question are taken, theses are:
Correct Answer
How would you critically evaluate the job rotation in your company? , What are the three good things in your performance appraisal systems? , What are the strengths & weaknesses of your training policies & practice?

Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External

True/False
Question
As per the Human Developent balance sheet, 1997, 45 million children were out of promary school in 1995
Correct Answer
True



True/False
Question
Eight members is considered to be the norm as to the no. of members constituting a QC-
Correct Answer
True


Multiple Choice Single Answer
Question
In the stage of career development cycle which out of the following approach should be adopted to bridge the gap? Alternatives for the training should include a -
Correct Answer
"Swim or Sink approach"

Multiple Choice Single Answer
Question
At a certain stage the upword mobility stops for many employees. This is inescapable in view of pyramid organisation structure. This phenomenon is called :
Correct Answer
Plateauing

Multiple Choice Single Answer
Question
What form of resource allocation unit was originally created to impart training retain workes through skill upgradation & prevention of redundancy due to the technology gap?
Correct Answer
National Renewal Fund


True/False
Question
Proper implementation and support of all management levels are not very crucial for the success of HRD audit
Correct Answer
False

Select The Blank
Question
In ________ company, there is no sophisticated or detailed manpower planning done covering the current and future needs of the entire organisation.
Correct Answer
LARSEN & TUBRO LTD.

Multiple Choice Single Answer
Question
Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at the department / divisional level invite to attend such meetings?
Correct Answer
Divisional / departmental manager & personnel manager.

Select The Blank
Question
People take ________ supportively and use it for development.
Correct Answer
Feedback



Multiple Choice Multiple Answer
Question
Performance counselling refers to the help provided by a manager to his subordinates, it attempts to help the employee in.-
Correct Answer
Supportive atmosphere , Empethetic atmosphere , Setting goals

True/False
Question
The data obtained through job analysis are recorded on what is known as job analysis sheet.
Correct Answer
True

Multiple Choice Single Answer
Question
Name the technique used by the point system and factor comparison system to list the job.
Correct Answer
Quantitative

Multiple Choice Multiple Answer
Question
Under the 'Point rating system' name the important steps mentioned:
Correct Answer
Construction of the yardsticks , Wage survey , Designing wage structure.

Match The Following
Question
Correct Answer

Job knowledge defined in Appraisal form
Ability to consider the extent and depth of demonstrated technical and professional competence.

Decision - making defined in the appraisal form
Ability to analyse relevant facts, evaluate various alternatives.

Communicating defined in the appraisal form
Ability to consider clarity and precision of verbal and written expression of ideas and feelings.

True/False
Question
The HRD programmes fail due to poverty, social injustice.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Every HRD system developed by an organisation should be based on the following elements of HRM. Those are:
Correct Answer
Suitable compensation plan , Selection of the right people , Good performance appraisal system


True/False
Question
It is very easy to write grade description, as the number of jobs increases.
Correct Answer
False

Multiple Choice Single Answer
Question
What is the general principle (as per P.A.S policy of premier) of Assessment Routes?
Correct Answer
2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st assessor

True/False
Question
HRD audit is a comprehensive evaluation of the current HRD strategies, structures etc.
Correct Answer
True


Match The Following
Question
Correct Answer

Arthur
He studied the impact of two different management approaches on the productivity of steel mills.

Macduffie
He studied 70 automobile plants representing 24 companies from 17 different countries.

Huselied
He used 2 scales- one to measure employee skills and the second to measure employee motivation.

Welbourne and Andrews
He studied the survival rate of 136 non-financial companies.

Multiple Choice Multiple Answer
Question
Name the three phases of recruitment process:
Correct Answer
Planning , Implementing , Evaluating

True/False
Question
Human resource management is responsible for getting the best people, training and providing mechanism.
Correct Answer
True

Multiple Choice Multiple Answer
Question
Name the two chairman of Hindustan Lever who both followed the patteren of nurturing and handling over to competent successors from within.
Correct Answer
Vasant , T. Thomas

Multiple Choice Single Answer
Question
The concept of quality control as a distinct discipline emerged in the United States in the early -
Correct Answer
1920's


True/False
Question
After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQM concept put it on the map.
Correct Answer
False


Multiple Choice Multiple Answer
Question
What kind of Grading must be brought to the notice of the vice-president of the Company.
Correct Answer
Excellent , Poor

Multiple Choice Multiple Answer
Question
Under HRD, name the factors that act as motivating forces
Correct Answer
Job enrichment , Informal organisation , Participative management


Multiple Choice Single Answer
Question
The key to the whole SSL programme lies in the identification of -
Correct Answer
Supervisor's weaknesses



Multiple Choice Multiple Answer
Question
What are the areas where the auditors should physically visit the workplace?
Correct Answer
Canteens , Living colony , Training rooms

Select The Blank
Question
For closure government permission is required at least ________ days before the intended closure
Correct Answer
90



Human Resource Management - 16
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False
Question
Organisations should pay for the value of the job but not for the value of the person.
Correct Answer
False

Multiple Choice Single Answer
Question
While Trade Unions have their own approach to the problem; what is the role played by management in fostering a close understanding between each other?
Correct Answer
It's own approach to problem solving technique

Multiple Choice Single Answer
Question
One of the importance of HRD is
Correct Answer
Role clarity


True/False
Question
Counselling involves a one to one discussion between the participant and administrator.
Correct Answer
True


Select The Blank
Question
________ is indicated by work effort and it should be continuous.
Correct Answer
Commitment

True/False
Question
Establishment of trade unions by workers in small industries is not common
Correct Answer
False


Select The Blank
Question
The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer
permanent



Multiple Choice Multiple Answer
Question
Why was workers participation in manamement intiated?
Correct Answer
to satisfy workers psychological needs , to develop a souce of belongingness , to establish industrial peace


Multiple Choice Single Answer
Question
Whose study provides that one create appropriate HRD climate only through good practices.
Correct Answer
Abraham


Select The Blank
Question
The ________ provides funds to meet the compensation & training expenditure of retrenched workers.
Correct Answer
National Renewal Grant Fund

True/False
Question
If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at 31st Aug.
Correct Answer
False



Multiple Choice Multiple Answer
Question
While planning for surplus, the following are the options:
Correct Answer
Reduce work hours , Redesign the jobs , Reassign the jobs


True/False
Question
Representatives of the consumers association besides the representatives of employees & employers have to participate in the meeting of collective bargaing
Correct Answer
True


Multiple Choice Single Answer
Question
What is the act of taking up part time job or business or industrial unit simultaneously with that of the original job?
Correct Answer
Moon-lighting



Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development

Multiple Choice Single Answer
Question
According to Lahiry what is the simple act of comparison & learning for organisational improvement?
Correct Answer
Benchmarking


True/False
Question
The human resource department should move out from routine transactional activities and let IT take care of their activities.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Some problems are inherent in the performance Appraisal System, they are -
Correct Answer
Discrimination , First impression , Central tendency


True/False
Question
When individual job description and grade description do not match well, the evaluators classify the job using their subjective judgement.
Correct Answer
True


Select The Blank
Question
________ assignment can also be recommended for career development.
Correct Answer
Rotational


Multiple Choice Multiple Answer
Question
According to shroff (1995) the government needs to foucs on three areas which are likely to inpute the effective implementation of the economic policy, they are
Correct Answer
Inadequate institutional reform , the speed and sequence of reform measures , Inadequacies in the communication & political management of there measures

Multiple Choice Single Answer
Question
What is concerned with developing a pool of candidates in line with the human resources plan
Correct Answer
Recruitment


True/False
Question
An employee who is categorised as Dead wood is one who has absolutely no potential for growth & should be included in a rationalization programme.
Correct Answer
False


Multiple Choice Multiple Answer
Question
List the measures to overcome the HRD problems in India
Correct Answer
Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic development , People to practice religious tolerance

Select The Blank
Question
________ is route to be followed in order to realise vision and overall purpose.
Correct Answer
Strategy



Multiple Choice Single Answer
Question
Why is it that today, more so than the past, employees take to Moon Lighting activities
Correct Answer
Decreasing purchasing power



Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5


Multiple Choice Multiple Answer
Question
How would the representative of consumer association be able to make a difference in the consumerism movement
Correct Answer
by participating in collective barganing , to demands good supply of quality goods at fair practices , to demands good supply of quality goods at fairs prices

Multiple Choice Multiple Answer
Question
Under the point method, key jobs are selected, each sub factor is then defined in the order of importance preferable along a scale, factors generally considered are:
Correct Answer
Skill , Efforts , Accountability


True/False
Question
Trade union is a group of two people who come to strengthen their bargaining position.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer
Planning , Implementation , Result

Multiple Choice Single Answer
Question
Name the method where common factors to all the jobs are identified.
Correct Answer
Point

Multiple Choice Single Answer
Question
Name the system which is simple, less expensive & less time consuming.
Correct Answer
Ranking


Multiple Choice Single Answer
Question
Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at Plant level / Shop level essentially invite?
Correct Answer
Representatives from line & personnel department.

Multiple Choice Single Answer
Question
Which kind of literature identifies a number of systems & subsystems?
Correct Answer
HRD


Select The Blank
Question
________ means every employee is an active participant in goal attainment.
Correct Answer
Employee involerment


Multiple Choice Multiple Answer
Question
The budget of Feb 1997 presented by Finance minister Mr. P. Chidambaram showed a spirit of optimism & growth. What were its components
Correct Answer
significantly reduced taxes , nationalized excise rates , encouragement for investment in infrastructure


Multiple Choice Multiple Answer
Question
Mention the objective of the potential appraisal.
Correct Answer
To assess an individual in terms of the highest level of work. , To assist the organisation in discharging its responsibility of selecting managers.

Multiple Choice Single Answer
Question
The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer
Religious

Multiple Choice Multiple Answer
Question
Highly successful functional benchmarking models developed by the Japenese have been adopted the world over. Name some of Matsushita's Systems of benchmarking?
Correct Answer
Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit centres) within a centralized banking system
Your Answer


Multiple Choice Single Answer
Question
Why is it found that federations & Unions constitute an important & crucial wing of an organisation?
Correct Answer
If mismanaged they affect industrial peace

Multiple Choice Single Answer
Question
What is it that can be defined as a written record of the duties, responsibilities and conditions of job.
Correct Answer
Job discription


Match The Following
Question
Correct Answer

Limitation of manpower planning.
Inaccuracy.

Manpower planning method.
Long range estimates of vacancies.

Step involved in manpower planning
Selecting adequate source of recruitment.

Name the three types of forecast
Economic, employee market, co's sales expansion forecasts.

Select The Blank
Question
Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer
0.5


Select The Blank
Question
Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrench employees who have been most recently hired.
Correct Answer
25-G


Multiple Choice Multiple Answer
Question
Name the steps that develop strategic framework for HRD
Correct Answer
Realistic employee development , Measurable employee development , Well costed employee development




Human Resource Management - 15
Multiple Choice Single Answer
Question
Which systems are more scientific in the organisations, as each individual will have an individual score card.
Correct Answer
Appraisal


True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True


Multiple Choice Multiple Answer
Question
What is Business Process Re-engineering?
Correct Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form business components: strategy, business process, people and technology. , Encouraging enterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making

True/False
Question
Organisations presently are taking measures to satisfy the workers through various methods including the schemes of worker & participation in management
Correct Answer
True


Multiple Choice Single Answer
Question
In an organisation initiating career planning what modality would essentially form the basis for palcement, transfer and rotation?
Correct Answer
Career path model

Select The Blank
Question
Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrench employees who have been most recently hired.
Correct Answer
25-G


Multiple Choice Multiple Answer
Question
Within the establishment stage of the career development cycle, what are very important occasions for a young employee?
Correct Answer
The first promotion , Successfully completed asignment , The first performance appraisal


True/False
Question
Performance development plan is set for the employee by his immediate boss.
Correct Answer
True


Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External


Multiple Choice Single Answer
Question
What does a Supervisory Skill Level Survey entaial?
Correct Answer
Method of measuring training needs of a Co's supervisors through well designed psychometric tests


Multiple Choice Multiple Answer
Question
Name the three performance counselling phase.-
Correct Answer
Action Planning , Rapport building , Exploration

True/False
Question
The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.
Correct Answer
True


Select The Blank
Question
The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer
Employment Generation Fund


Multiple Choice Multiple Answer
Question
What are the objectives of inspection?
Correct Answer
Removing defects , Consumer satisfaction , Quality product

Multiple Choice Multiple Answer
Question
What includes in Salary Survey ?
Correct Answer
Inflation indicators , Salary budget averages , Average salaries


Multiple Choice Multiple Answer
Question
What are the published literature of the company which help in assessing the strengths and weakness of HRD
Correct Answer
Manual reports , Marked Handouts , Personal Manual

Multiple Choice Single Answer
Question
In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Union flow to -
Correct Answer
General body of Members of employees organisations


Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5


Multiple Choice Multiple Answer
Question
According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the light of the liberalization & globalization?
Correct Answer
Be able to capitalize on global trade , Not ignore quality , Product development


True/False
Question
Through consumers participation in management, consumer will lose their rights through served technique
Correct Answer
False


True/False
Question
Organizations gear most of their management succession activities to the immediate past.
Correct Answer
False


Select The Blank
Question
Large recruitment ________ problematic and vice-versa.
Correct Answer
Less

Select The Blank
Question
Union leaders at different levels & at federatoins are elected on ________
Correct Answer
democratic principle

Multiple Choice Single Answer
Question
When one's financial & social position is almost entirely determined by the second occupation, the extent of second jobbing may be known as :
Correct Answer
Full Moon Lighting



Match The Following
Question
Correct Answer

Feedback
It should be data-based and not impressionistic

Rapport building
In this case there is a climate of acceptance & warmth

Exploration
In this case, the employee should appreciate his strengths & weakness.

Action Planning
In this case, the interview should end with specific plans of action for the development of the employee.


Select The Blank
Question
For closure government permission is required at least ________ days before the intended closure
Correct Answer
90

Multiple Choice Single Answer
Question
Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soon be ready to take up all types of jobs in different types of organisations. This phenomenon is known as -
Correct Answer
Dual career group


True/False
Question
Employees feel frustrated due to low specialisation in the work
Correct Answer
True

True/False
Question
HRD audit can also be used against the HRD department
Correct Answer
True


True/False
Question
Under point method, common factors to all the jobs are identified.
Correct Answer
True

Multiple Choice Multiple Answer
Question
What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer
Multilpe unions , Category wise unions , Intra & inter union rivalry



Multiple Choice Multiple Answer
Question
Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principles like:
Correct Answer
Appraise on the basis of representative information , Appraise on the basis of sufficient information , Appraise on the basis of relevant information


Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity


Select The Blank
Question
The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer
permanent



Multiple Choice Multiple Answer
Question
360 - Degree Appraisal is to get a broad assessment of an individual from different sources, following factors need to be watched at this stage -
Correct Answer
Individual learning , Organisational learning , Improved Individual behaviour


Select The Blank
Question
________ is the pay which the employee gets based on his performance in the company as per his set role and responsibilities.
Correct Answer
Merit Pay



True/False
Question
Employee's organisations in India have their impact on various aspects, policies pertaining to human resources management of various industries
Correct Answer
True

Multiple Choice Multiple Answer
Question
Motorola developed an index, Individual Dignity Entitlement based on following questions :
Correct Answer
Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge base to be successful?


Multiple Choice Single Answer
Question
Name the person who suggested the new concept which takes into account various key factors that will tell the overall performance of a job.
Correct Answer
Elliot Jecques


Select The Blank
Question
For closure , every worker is to be compensated with ________ average pay for every year of service completed
Correct Answer
15 days


Multiple Choice Single Answer
Question
Almost all organisations train employees either in their own training colleges or in the training colleges of other organisations. Employees may spend many years at various educational institutes before joining their organisation as employees, which may extend upto -
Correct Answer
15 years



Match The Following
Question
Correct Answer

"Working on your liabilities"
Life long mission


Assignment to some important task force or committee
Offsetting Plateauing effect


Need-opportunity Alignment
Crucial role played by HRD


Continued self development
A leadership quality


Multiple Choice Multiple Answer
Question
Name the three important components in aligning business strategy with HR practice:
Correct Answer
Business Strategy , Human Resource Practices , Organisational Capabilities

Multiple Choice Single Answer
Question
When do managers lose faith in the fairness of the top management.
Correct Answer
Promoting from outside

Multiple Choice Single Answer
Question
Name the situation where a person takes the necessary steps at the right moment of time
Correct Answer
Action


Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.
Correct Answer
reactive

Multiple Choice Single Answer
Question
When was the act of absorbing & incorporating the best contemporary practices relevant to the companies needs & by whom?
Correct Answer
Xerox (mid 70's)

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