Monday, February 28, 2011

Organizational Behaviour - 20

Organizational Behaviour - 20

Multiple Choice Multiple Answer
Question Situation where individual differences are unimportant
Correct Answer Earthquake , Drought , Flood


True/False
Question The super ego acts as a censor on the individual.
Correct Answer True


True/False
Question Values and attitudes are acquired and learned from
experience with people and objects.
Correct Answer True


True/False
Question Some of the attitudes are developed through imitation.
Correct Answer True



True/False
Question Organizational commitment by employees does not lead to
loyalty.
Correct Answer False



Multiple Choice Single Answer
Question Perception is
Correct Answer It is a Process


Multiple Choice Single Answer
Question Needs are the result of
Correct Answer imbalance


Multiple Choice Single Answer
Question Physical surrounding affects
Correct Answer Production



Multiple Choice Single Answer
Question Conflict the result of
Correct Answer In compatible goals


True/False
Question There are five primary levels of conflicts.
Correct Answer False



True/False
Question If organizations' interests suffer, it does not impact
employees interest
Correct Answer False


Match The Following
Question- Correct Answer
Organization help people -achieve their own personal objectives At the same
time people help organizations

Performance results are minimum- In autocratic model of organization

Managers do not bother to motivate, guide, develop employees organization
-In custodial model of organization
HR manager comes late frequently -He is reluctant to talk on time
management
Employees who are regular and punctual -To be rewarded by organization in
order to encourage desired behavior

True/False
Question Change takes place in all part of organization.
Correct Answer True




Multiple Choice Single Answer
Question Human beings are
Correct Answer Susceptible to stress



Multiple Choice Single Answer
Question Stress is non specific response of the body to
Correct Answer Stimulations




True/False
Question Ego i.e attachment to self temptations envy or hate, or the
,main organizational stressors
Correct Answer False


Match The Following
Question -Correct Answer

Organization culture -Employee behaviours
Procedures and policies- Shapes organization culture

Reward system and measurement -Affect organization culture
Bureaucratic culture- Values rules and regulation
Tradition, loyalty- Attributes of clan culture


Multiple Choice Single Answer
Question Extra - organizational activities influence human behaviour
act
Correct Answer Work


Multiple Choice Single Answer
Question Free rein leaders avoid power and
Correct Answer Responsibility


True/False
Question The authoritarian leader encourages group discussion and
decision- making
Correct Answer False




Multiple Choice Single Answer
Question Organization shows
Correct Answer Hierarchy of authority




Select The Blank
Question Perhaps the most ________ factor that contributes to
________ is the physical stature of an individual
Correct Answer outstanding, personality



Select The Blank
Question 1) Organizations are the grand strategies created to bring
________ to a concerted effort for the achievement of certain ________ .
Correct Answer order, objectives




Select The Blank
Question Manager is not the ________ but a leader in ________ model
of organization.
Correct Answer boss, supportive




Select The Blank
Question ________ can be high in spite of morale being low because of
________ systems and controls imposed by management
Correct Answer Productivity, rigid



Select The Blank
Question ________ means the ________ of employees and group towards
their work environment
Correct Answer Morale, attitude


Multiple Choice Single Answer
Question Procedures and policies provide foundation for developing
Correct Answer A good work culture in the organization


Select The Blank
Question Organizational ________ is still a relatively new,________
and little understood management concept
Correct Answer culture, controversial



Select The Blank
Question Finding the most ________ sub ________ in the organization
and using it as an example from which employee can learn.
Correct Answer effective, culture


Select The Blank
Question Pressure for ________ are created both outside and ________
the organization
Correct Answer change, inside



Select The Blank
Question Management of ________ is incomple without proper ________
Correct Answer change, follow up.

Multiple Choice Single Answer
Question Effective group has
Correct Answer Shared goals


Multiple Choice Single Answer
Question Organizational communication is of different
Correct Answer types and forms



True/False
Question A purpose, expressed as a message to be conveyed, passes
between a source ( the sender ) and a receiver
Correct Answer True


Multiple Choice Multiple Answer
Question Hawthorne studies are of utmost significance as they form an
honest and concerted attempt to understand
Correct Answer The human factor , Recognize the employee attitude ,
Workers social situation on the job


Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.


Multiple Choice Multiple Answer
Question According to Frend the human mind is composed of
Correct Answer Preconscious mind , Conscious mind , Unconscious
mind


Multiple Choice Multiple Answer
Question Secondary motives
Correct Answer Power , Affiliation , Achievement




Multiple Choice Multiple Answer
Question The hygiene factors are like
Correct Answer Technical supervision , Salary , Personal life


Multiple Choice Multiple Answer
Question Characteristic of group think
Correct Answer Collective rationalization , Stereotypical views ,
Direct pressure




Multiple Choice Multiple Answer
Question Consultative leader
Correct Answer Shows confidence in subordinates , Retain control in
his hands , Retain decision making in his hands




Multiple Choice Multiple Answer
Question Theories of leadership
Correct Answer Trait theory , Fiedler's theory , Life cycle theory



Multiple Choice Multiple Answer
Question Kurt lewin suggested three phase process for change in
people
Correct Answer Unfreezing , Changing , Refreezing





Multiple Choice Multiple Answer
Question Constantly changing external environment forces an
organization to address
Correct Answer Mission , Long term goals , strategy



Multiple Choice Multiple Answer
Question Cultural diversity brings with it
Correct Answer Intra organizational conflicts , Communication
difficulties , turnovers



Multiple Choice Multiple Answer
Question Improving communication at the individual level include
Correct Answer sending , choosing channels , receiving



Select The Blank
Question Working requires greater ________ and interaction ________
workers
Correct Answer co-ordination, among

Organizational Behaviour - 19
LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question The stage which relates to development of decision making
abilities, interpersonal and technical competencies is known as :
Correct Answer Storming


True/False
Question Feeling of insecurity usually makes a man under-productive.
Correct Answer True


Match The Following
Question -Correct Answer
Ideal self -Roger
Per sonare- to sound through
Ego -Frend
Traits- All port
Physical structuring -Sheldon


Select The Blank
Question Individual initiative, flexibility and freedom are
encouraged in________culture.
Correct Answer entrepreneurial


True/False
Question OB is mainly concerned with the study of human behavior at
work.
Correct Answer True



Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement



Multiple Choice Multiple Answer
Question Resistance to Cultural Change is directly depends on:
Correct Answer Magnitude of change , Strength of the prevailing
culture


Match The Following
Question- Correct Answer
Wagner Act -Labour movement
Scientific Management movement- Wage payment plans
Hawthorne Experiments -Human relations
Hugo Munsteberg -Psychology and industrial efficiency


Multiple Choice Single Answer
Question Hawthorne studies point out that:
Correct Answer The need for recognition and security exert greater
impact on productivity than the physical working conditions.



True/False
Question Maximum adaptation occurs during the stage of resistance.
Correct Answer True



Multiple Choice Multiple Answer
Question The blue print of human behaviour at work is represented by
Correct Answer Procedures , Rules , Regulations



Multiple Choice Multiple Answer
Question To be efficient every manager must try to
Correct Answer Understand human behaviour , Predict human behaviour
, Control human behaviour



True/False
Question If the stress persists, or the defensive reaction proves
ineffective, the organism develops itself for the fight mechanism.
Correct Answer False


Select The Blank
Question A ________ person has a cause and an ideology to fight for
achieving the set goal.
Correct Answer Self-actualized


Select The Blank
Question The first stage of alarm reaction includes an initial
________ phase, in which the resistance is lowered.
Correct Answer Shock


True/False
Question Repetitive tasks give rise to the same degree of boredom in
all persons.
Correct Answer False


Multiple Choice Single Answer
Question The philosophy that guides an organization's policies
towards its employees and customers is an important part of
Correct Answer Organizational culture


Select The Blank
Question The ________ leadership style is an expression of the
leader's trust in the abilities of his subordinates.
Correct Answer Participative


Select The Blank
Question ________ in one form of dominance, in which the followers
more or less willingly accept direction and control by another person.
Correct Answer Leadership



Multiple Choice Multiple Answer
Question Basic Organizational Behaviour concepts take into
consideration
Correct Answer Nature of people , Nature of organization


True/False
Question A manager can be effective by just having a sound knowledge
of his area of work
Correct Answer False



Multiple Choice Single Answer
Question During which phase it is seen that the adaptation energy is
exhausted and the resistance level begins to decline in an irreversible
manner?
Correct Answer State of exhaustion


Select The Blank
Question According to Vroom's theory, ________ is the result of
multiplication of valence and expectancy.
Correct Answer Motivation


Multiple Choice Multiple Answer
Question Name the groups of core needs identified by Alderfer
Correct Answer Existence , Relatedness , Growth


Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is
characterised by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related
guidance from the leader , Deciding the responsibilities of each team member


Multiple Choice Single Answer
Question Which theory assumes that the manager's role is to coerce
and control employees?
Correct Answer Theory X


Multiple Choice Multiple Answer
Question What are the principles of job enlargement?
Correct Answer Rotating the assignments , Challenging the employees
by increasing the expected production , Adding other tasks to the job



True/False
Question Rest pauses provide an opportunity to talk and think only
about job-related activities
Correct Answer False


Select The Blank
Question The multinationals which come on the Indian scene enjoy
superior resources in terms of________technology as well as market network.
Correct Answer money



Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement


Select The Blank
Question The ________ motivator includes introducing new and more
difficult tasks to an employee, who will be doing them for the first time.
Correct Answer Growth and learning


Multiple Choice Single Answer
Question In Organizational Behaviour, 'caused behaviour' means
Correct Answer By his own behaviour, a manager can affect how an
employee behaves.


True/False
Question Career development of employees facilitates development of
whole person concept.
Correct Answer True


True/False
Question Illumination Experiment is a part of Hawthorne experiments.
Correct Answer True


Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact



Multiple Choice Multiple Answer
Question Fiedler has described situational favorableness in terms of
three empirically derived dimensions, viz:
Correct Answer The leader member relationship , The degree of task
structure , The leader's positional power


Multiple Choice Single Answer
Question High competitiveness and profit orientation is a
characteristic of which type of organizational culture?
Correct Answer Market


Multiple Choice Single Answer
Question A communication media is said to rich when which of the
given parameters are satisfied?
Correct Answer It facilitates rapid feedback


Multiple Choice Single Answer
Question Anand is the new CEO of ABC Ltd. Whatever suggestions or
recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
Correct Answer Negativist



Select The Blank
Question The communication process can be improved by ________.
Correct Answer Reducing status barriers


Select The Blank
Question ________ is caused because of the modern life and anxiety to
cope with them.
Correct Answer Distress


Multiple Choice Multiple Answer
Question According to Likert, few variables characterize the
leadership style. Select these variables.
Correct Answer Casual , Intervening , End-result


True/False
Question Effective communication can be seen as the foundation of
modern organizations.
Correct Answer True


Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs


Multiple Choice Single Answer
Question Contribution of Walter Dill Scot towards industrial
psychology is:
Correct Answer He showed how psychology can be applied to
advertising and selling.


Multiple Choice Single Answer
Question In the discipline Organizational Behaviour the fundamental
concept is:
Correct Answer Based on the nature of people and organization


Select The Blank
Question The communication between managers and workers located in
different functional divisions is known as ________ communication.
Correct Answer Diagonal

Organizational Behaviour - 18
LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Multiple Answer
Question The cost of tensions and worries created by wrong kind of
personalities are enormous in terms of.
Correct Answer Employee-employer relation. , Supervisor-subordinate
relation. , Peers relations.


Multiple Choice Multiple Answer
Question Commanlities and differences suggest in certain respects,
every person is like
Correct Answer All other people , Some other people , No other
person


Multiple Choice Multiple Answer
Question Major determinants of personality
Correct Answer Biological , Situation


Multiple Choice Multiple Answer
Question Identify the process influence personality development.
Correct Answer Socialization process , Identification process



Multiple Choice Single Answer
Question 'I' refers to the personal self and 'me' refers to the
social self in the theory of
Correct Answer Roger




Multiple Choice Single Answer
Question Fundamental force motivating the human organism is
Correct Answer Self actualization


Multiple Choice Multiple Answer
Question Indicate the developmental stages that the teams are
required to go through.
Correct Answer Forming , Storming , Norming


Multiple Choice Multiple Answer
Question The storming stage relating to development of a team is
characterised by which of the following aspects?
Correct Answer Emergence of conflicts , Seeking task related
guidance from the leader , Deciding the responsibilities of each team member



Multiple Choice Multiple Answer
Question The features of team empowerment are as follows:
Correct Answer Potency , Autonomy , Impact


Select The Blank
Question The ________ teams are concerned with rotating tasks and
assignments amongst its members.
Correct Answer Self-managed


True/False
Question The self-managed teams usually consist of employees whose
work is related to manufacturing an entire product.
Correct Answer True


True/False
Question Norms are often more liberally defined.
Correct Answer False


Multiple Choice Multiple Answer
Question Identify the situations which reflect upward communication.
Correct Answer Performance reports of workers, to be reviewed by
the supervisor , Suggestion boxes kept in the worker's canteen , Employee
attitude surveys



Multiple Choice Multiple Answer
Question Identify the steps involved in achieving improvement in
communication within the organization.
Correct Answer Simple messages , Use of multiple channels ,
Promoting inter-group communication


Multiple Choice Single Answer
Question Face-to-face conversation is often regarded as the richest
communication media, because:
Correct Answer Handles multiple cues simultaneously


True/False
Question The more successful the organization is, the less effective
is its internal communication.
Correct Answer False



True/False
Question Research has found that all communication channels are equal
in their capacity to convey information.
Correct Answer False



Select The Blank
Question A non-specific response of the body to a situation is known
as ________.
Correct Answer Stress



Select The Blank
Question The concept of organizational stress was first evolved in
the classic work of ________.
Correct Answer Kahn et al


Select The Blank
Question Decrease in productivity and increase in interpersonal
conflicts are some of the ________ symptoms of stress.
Correct Answer Behavioral



Select The Blank
Question It is observed that ________has an adverse impact on
executive efficiency in the organizations.
Correct Answer Distress


Select The Blank
Question Sidha Samadhi Yog is one of the modern therapies of
________.
Correct Answer Meditation



True/False
Question Eustress is very harmful to the person suffering from it.
Correct Answer False


Select The Blank
Question The ________ studies were the first to emphasize the
importance of task and human dimensions in assessing leadership.
Correct Answer Ohio State


Match The Following
Question- Correct Answer
Katz and Kahn -Advocated varied meanings of leadership
Keith Davis- Defined leadership as human factor that binds people
together
Ronald Lippitt and Ralph K. -Series of pioneering leadership studies

Kurt Lewin- Father of group dynamics


Select The Blank
Question Organizational Behaviour studies human behavior as well as
group________.
Correct Answer dynamics



Multiple Choice Multiple Answer
Question The results of bank wiring room study done under the
Hawthorne experiments were:
Correct Answer Small group of people emerge as a team , The group
is indifferent towards financial incentives , The group norms are more
important for the members

Multiple Choice Multiple Answer
Question The major contributors to the development of Organizational
Behaviour are:
Correct Answer Industrial psychology , Scientific management
movement , Human relations movement



Multiple Choice Multiple Answer
Question The blue print of human behaviour at work is represented by
Correct Answer Rules , Regulations , Procedures



Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement



True/False
Question Fred Luthans is known as the father of "Scientific
Management".
Correct Answer False


Match The Following
Question- Correct Answer
Scientific Management movement- Wage payment plans
Hawthorne Experiments- Human relations
Hugo Munsteberg- Psychology and industrial efficiency
Wagner Act- Labour movement


Multiple Choice Multiple Answer
Question The four different models of organizational behaviour
denote:
Correct Answer The responses of the employees to the various
orientations of the managers , The general behavioural climate prevailing in
the manager-employee relationship , The evolution of the thinking and
behaviour of the management and the managers alike




Multiple Choice Multiple Answer
Question In which organization models, managers did not bother to
create an atmosphere which was conducive to the development of the
employees?
Correct Answer Autocratic , Custodial


Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch
theory.
Correct Answer Physiological needs , Security needs , Self
realization needs


Select The Blank
Question The ________ job loading is also known as job enlargement.
Correct Answer Horizontal


Multiple Choice Single Answer
Question Which of the given factors are also known as dissatisfiers?
Correct Answer Hygiene factors


Multiple Choice Single Answer
Question What is the other name for vertical job loading?
Correct Answer Job enrichment


Multiple Choice Single Answer
Question State the drawback of Vroom's theory.
Correct Answer Does not provide specific solution to the
motivational problems



Multiple Choice Single Answer
Question Which theory assumes that the manager's role is to coerce
and control employees?
Correct Answer Theory X


True/False
Question While physiological need have a reference to the future, the
safety needs take care of the present.
Correct Answer False


True/False
Question The social needs are so strong that even the cruelest
criminals dread the punishment of solitary confinement.
Correct Answer True


True/False
Question According to Herzberg's factor, hygiene factor for one
employee is the hygiene factor for all the employees within the
organization.
Correct Answer False


Select The Blank
Question Organizational________represents a complex pattern of
beliefs, expectations, ideas, values and attitudes shared by the members of
the organization.
Correct Answer culture


Multiple Choice Single Answer
Question Internal integration involves addressing the issue of:
Correct Answer Determining rules related to power and status


True/False
Question Organization culture and performance is directly related.
Correct Answer True


Multiple Choice Single Answer
Question An important factor in implementing rest pauses lies in its-
Correct Answer placement

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