Monday, February 28, 2011

Organizational Behaviour - 17

Organizational Behaviour - 17

Multiple Choice Multiple Answer
Question
Work is
Correct Answer
Use of person’s physiological processes. , Use of person’s mental processes. , .Attainment of some goal.

Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' means
Correct Answer
By his own behaviour, a manager can affect how an employee behaves.

True/False
Question
According to Larking, the upward communication will be effective only if the top managers communicated directly with the staff members.
Correct Answer
False


Multiple Choice Single Answer
Question
From the given information identify the morale indicator.
Correct Answer
Exit interviews


Select The Blank
Question
In a market culture, the relationship between an individual and the organization is________.
Correct Answer
contractual

l

Select The Blank
Question
An employee whose skill set combines good training and high performance goals, implies that he has ________ .
Correct Answer High productivity
True/False
Question
Laissez faire leader is very directive in his approach.
Correct Answer
False


Multiple Choice Multiple Answer
Question
The major contributors to the development of Organizational Behaviour are:
Correct Answer
Industrial psychology , Scientific management movement , Human relations movement


Multiple Choice Multiple Answer
Question
The blue print of human behaviour at work is represented by
Correct Answer
Rules , Regulations , Procedures


Multiple Choice Single Answer
Question
In the discipline Organizational Behaviour the fundamental concept is:
Correct Answer
Based on the nature of people and organization


Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market


Select The Blank
Question
The communication between managers and workers located in different functional divisions is known as ________ communication.
Correct Answer
Diagonal


Match The Following
Question
Correct Answer

Process-oriented remedy to overcome groupthink
Use subgroups to develop alternatives and compare solutions

Organisational remedy to overcome groupthink
Multiple groups examine same issue

Learner-oriented remedy to overcome groupthink
Encourage all members to evaluate ideas critically

Member-oriented remedy to overcome groupthink
Make a decision only after all ideas have been evaluated


Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person

Multiple Choice Multiple Answer
Question
Resistance to Cultural Change is directly depends on:
Correct Answer
Magnitude of change , Strength of the prevailing culture


Select The Blank
Question
The communication process can be improved by ________.
Correct Answer
Reducing status barriers



True/False
Question
Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True



Multiple Choice Single Answer
Question
Which of the following situation is expected to last in the long run?
Correct Answer
Low productivity, high morale


True/False
Question
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True


Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.


Multiple Choice Multiple Answer
Question
The broad categories of stressors are :
Correct Answer
Organizational stressors , Personal stressors , Life stressors


Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Authoritarian


Multiple Choice Multiple Answer
Question
Rest periods are important because
Correct Answer
they help the worker to recover from fatigue , they provide an opportunity to talk about non-job activities , they are a break from a seemingly interminable activity


True/False
Question
Employees and organization can prosper if they help each other.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by
Correct Answer
Group work , Division of labour , Hierarchy of authority


Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind


Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication


True/False
Question
Handling of crises by managers and employees reveals an organizational culture.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Scientific management movement sought to improve productivity by:
Correct Answer
Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans


Match The Following
Question
Correct Answer

Free rein leaders
Avoid power and responsibility

Negative leaders
Act domineering and superior with their subordinates

Autocratic leaders
Provide security and satisfaction to his subordinates

Participative leaders
Exercise control mostly by using forces within the group


Multiple Choice Single Answer
Question
A manager can take corrective action in time if he is able to understand which of the given indicators?
Correct Answer
Morale



Multiple Choice Multiple Answer
Question
The factors which contributed to the rise of human relations movements are
Correct Answer
The great depression , The rise of trade unionism , Hawthorne experiments


Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team members.
Correct Answer
Norms



Select The Blank
Question
The most superficial level of organizational culture consists of________.
Correct Answer
symbols


Select The Blank
Question
The pension plans, gratuity contribution and mandatory provident fund rules are framed basically to take care of ________ needs.
Correct Answer
Security


Multiple Choice Multiple Answer
Question
Identify which of the given theories pertain to the category of content theories.
Correct Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory


True/False
Question
At the supervisory level the requirement of conceptual skill is the highest.
Correct Answer
False


Multiple Choice Multiple Answer
Question
The levels at which studies of Organizational Behaviour have been carried out rotate to
Correct Answer
Individual , Small group , Inter-group

Multiple Choice Single Answer
Question
In Supportive organization model at which level the employee needs are met?
Correct Answer
Higher-order



Select The Blank
Question
The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.
Correct Answer
Shock



True/False
Question
Research states that active smoking is more harmful than passive smoking.
Correct Answer
False



Multiple Choice Single Answer
Question
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935


True/False
Question
The challenge relating to management of change can be met only with effective leadership.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer Biological , Situation
Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation.
Correct Answer
Achievement , Possibility of growth , Responsibility

Select The Blank
Question
The ________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
Correct Answer
Participative


True/False
Question
Research activity emphasizes least collaboration and team work among workers.
Correct Answer
False



Attempt 2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Laissez Faire


Multiple Choice Multiple Answer
Question
Identify the task oriented roles.
Correct Answer
Initiating , Summarizing , Seeking information

True/False
Question
Human skill is the ability to work effectively with people and to build teamwork.
Correct Answer
True

Multiple Choice Multiple Answer
Question
The concepts dealing with the nature of individual are:
Correct Answer
Whole person , Motivation , Human dignity


Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors


Select The Blank
Question
The informal system of communication network system in an organization is known as ________.
Correct Answer
Grapevine


Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy


Select The Blank
Question
One of the factors causing decrement in work is ________.
Correct Answer
fatigue


True/False
Question
A highly successful scientist may fall in the category of the demotivated people.
Correct Answer
False




Multiple Choice Single Answer
Question
Intelligence and boredom have a positive and direct-
Correct Answer
co-relationship



Multiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship

Multiple Choice Multiple Answer
Question
Elimination of boredom is necessary
Correct Answer
to retain interest in work , to increase efficiency , to stabilize productivity


True/False
Question
Once the team reaches the performing stage, the team members become familiar with each other.
Correct Answer
False



Select The Blank
Question
The ________ teams are concerned with rotating tasks and assignments amongst its members.
Correct Answer
Self-managed



True/False
Question
Promotion is recognition of one's capabilities to shoulder higher responsibilities.
Correct Answer
True
Multiple Choice Multiple Answer
Question
Sources of personality difference related to two important factors. These are
Correct Answer
Heredity , Family

Select The Blank
Question
________ is caused because of the modern life and anxiety to cope with them.
Correct Answer
Distress


Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs


Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction


Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.

Multiple Choice Multiple Answer
Question
Indicate the developmental stages that the teams are required to go through.
Correct Answer
Forming , Storming , Norming

Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant
Correct Answer
Earthquake , Drought , Flood


Multiple Choice Multiple Answer
Question
In organizational context, employees have attitudes related to
Correct Answer
Prestige of department , Job security


Multiple Choice Multiple Answer
Question
What are the principles of job enlargement?
Correct Answer
Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments


Multiple Choice Multiple Answer
Question
State the various functions of communication.
Correct Answer
Control , Motivation , Information


True/False
Question
Cross-functional teams are often less effective in situations that require adaptabilityand speed.
Correct Answer
False


Match The Following
Question
Correct Answer

Fred Luthans
Human relations

Frederick Taylor
Scientific management

Hugo Munsteberg
Industrial accidents

Waller Dill Scot
Industrial psychology


Select The Blank
Question
The work motivation approaches can be broadly classified as content and ________ theories.
Correct Answer
Process


Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Autocratic


True/False
Question
Organizational culture exists on different levels which differ in terms of visibility and resistance to change.
Correct Answer
True


Select The Blank
Question
Productivity is increased ________ with the help of music.
Correct Answer
indirectly



Match The Following
Question
Correct Answer

Wagner Act
Labour movement


Scientific Management movement
Wage payment plans

Hawthorne Experiments
Human relations


Hugo Munsteberg
Psychology and industrial efficiency


Select The Blank
Question
Organizations show hierarchy of________.
Correct Answer
authority


True/False
Question
Morale is a static phenomenon.
Correct Answer
False



True/False
Question
So as to cope with stress effectively, it is necessary to have a health body.
Correct Answer
True



Select The Blank
Question
The ________ stressors relate to the personal health and family life of an individual.
Correct Answer
Personal



Multiple Choice Multiple Answer
Question
State the needs as stated by Abraham Maslow in his theory.
Correct Answer
Domination , Gratification , Activation



True/False
Question
Effective communication can be seen as the foundation of modern organizations.
Correct Answer
True



Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral



Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical



True/False
Question
There exist some organizational stressors which relate to its structure and climate.
Correct Answer
True



Multiple Choice Multiple Answer
Question
The esteem needs manifest itself in which of the following forms.
Correct Answer
Need for status , Need for power , Need for recognition

Select The Blank
Question
A ________ person has a cause and an ideology to fight for achieving the set goal.
Correct Answer
Self-actualized



Multiple Choice Single Answer
Question
From the following which is classified as a hygiene factor according to Herzberg's theory of motivation.
Correct Answer
Salary



Multiple Choice Single Answer
Question
Anand is the new CEO of ABC Ltd. Whatever suggestions or recommendations are given by his subordinate managers, all are rejected by Anand. What sort of role is being portrayed by Anand?
Correct Answer
Negativist



Multiple Choice Single Answer
Question
The stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :
Correct Answer
Storming
Your Answer
Storming

Multiple Choice Single Answer
Question
Jyoti is working for the last 5 years with SOS Bros. She is the area sales manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She is not a stress prone individual.
Correct Answer
Type B



Organizational Behaviour - 16
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
ORGANISATIONAL BEHAVIOUR

Multiple Choice Single Answer
Question 1.
Multiple Choice Single Response
Correct Answer
The statement is false and invalid.

Multiple Choice Single Answer
Question 2.
With regard to the 'Nature of Organizations' the key assumption is:
Correct Answer
The social systems are formed on the basis of mutual interests.


Multiple Choice Multiple Answer
Question 3.
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind


True/False
Question 4.
Morale indicates a group phenomenon.
Correct Answer
True


Select The Blank
Question 5.
In older days employees were referred to as ________
Correct Answer
Hands


Select The Blank
Question 6.
Productivity is increased ________ with the help of music.
Correct Answer
indirectly


Multiple Choice Multiple Answer
Question 7.
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.


Multiple Choice Multiple Answer
Question 8.
Features of Theory Y are:
Correct Answer
Work is as natural as play , Humanistic and supportive approach , People have the required potential


Select The Blank
Question 9.
Herzberg's two factory model is useful as an explanation for job ________.
Correct Answer
Satisfaction



Select The Blank
Question 10.
At ________ stage of team building, cooperation and a sense of shared responsibility is developed amongst the team members.
Correct Answer
Norming



Select The Blank
Question 11.
The ability and willingness of group members to set goals and work towards their accomplishment is known as ________.
Correct Answer
Group maturity



True/False
Question 12.
Feeling of insecurity usually makes a man under-productive.
Correct Answer
True
True/False
Question 13.
Conceptual skill is the distinguishing feature of job performance at the operating level.
Correct Answer
False



Multiple Choice Single Answer
Question 14.
Fundamental concepts of Organizational Behaviour revolve around:
Correct Answer
The nature of human beings


True/False
Question 15.
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True


Multiple Choice Single Answer
Question16.
It is said that a manager should be so skillful that he should be able to develop and motivate even an inefficient employee. This expectation is said to come from which concept?
Correct Answer
Pygmalion



True/False
Question 17.
Whatever an individual does, there is always some sort and some amount of stress on him.
Correct Answer
True



Multiple Choice Multiple Answer
Question 18.
Resistance to Cultural Change is directly depends on:
Correct Answer
Magnitude of change , Strength of the prevailing culture

Multiple Choice Single Answer
Question 19.
In Custodial organization model, managerial orientation is:
Correct Answer
Money



Multiple Choice Single Answer
Question 20.
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935


Multiple Choice Multiple Answer
Question 21.
Which are the main personal stressors stated by Yoga?
Correct Answer
State of helplessness , Jealously , Temptations


Multiple Choice Multiple Answer
Question 22.
Ego reduces tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes



Multiple Choice Multiple Answer
Question 23.
Factors important for creating a favourable work environment are
Correct Answer
playing of soft music , adequate illumination , a soothing colour scheme


Multiple Choice Single Answer
Question 24.
The great depression took place around the year:
Correct Answer
1929


True/False
Question 25.
According to Vroom's expectancy theory of motivation, when an individual desires a particular outcome the value of valence is negative.
Correct Answer
False


Match The Following
Question26.
Correct Answer

Harold Kelley
Attribution theory

Herzberg
Two factor theory of motivation

Douglas McGregor
Theory X and theory Y

J.Stacy Adams
Equity theory


Multiple Choice Multiple Answer
Question 27.
Identify the categories of life stressors:
Correct Answer
Life changes , Daily stressors , Life trauma

Multiple Choice Multiple Answer
Question 28.
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship

True/False
Question 29.
As compared to the content models, the expectancy models are very simple and easy to translate into actual practice.
Correct Answer
False

Multiple Choice Multiple Answer
Question 30.
Basic Organizational Behaviour concepts take into consideration
Correct Answer
Nature of people , Nature of technology , Nature of organization

Multiple Choice Multiple Answer
Question 31.
To be efficient every manager must try to
Correct Answer
Understand human behaviour , Predict human behaviour , Control human behaviour

True/False
Question 32.
Research states that active smoking is more harmful than passive smoking.
Correct Answer
False

Multiple Choice Multiple Answer
Question 33.
Organizational culture includes:
Correct Answer Organizational rituals and ceremonies , Norms shared by the teams , Commonly used language


Multiple Choice Single Answer
Question 34.
An atmospheric condition that is critical in a good working environment is-
Correct Answer
air circulation


Match The Following
Question35.
Correct Answer

Fred Fiedler
Contingency Theory of Leadership

Blake and Mouton
Managerial grid

Rensis Likert
Four Systems Management

Tannenbaum and Schmidt
Leadership Behaviour Continuum


Multiple Choice Single Answer
Question 36.
It is important to create a work environment that is
Correct Answer
favourable


True/False
Question 37.
Organization culture and performance is directly related.
Correct Answer
True


Multiple Choice Multiple Answer
Question 38.
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Multiple Choice Single Answer
Question 39.
External adaptation and survival involves addressing the issue of:
Correct Answer
Mission and strategy


Multiple Choice Multiple Answer
Question 40.
Major determinants of personality
Correct Answer
Biological , Situation


Select The Blank
Question 41.
It is observed that ________has an adverse impact on executive efficiency in the organizations.
Correct Answer
Distress



Multiple Choice Multiple Answer
Question 42.
The broad categories of stressors are :
Correct Answer
Organizational stressors , Personal stressors , Life stressors


Select The Blank
Question 43.
Theor________ Y assumes that, the employees have the skill and the will to contribute to the organizational efforts.
Correct Answer
Y


Select The Blank
Question 44.
________ communication occurs between a supervisor and his subordinate.
Correct Answer
Vertical


Multiple Choice Multiple Answer
Question 45.
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding

Multiple Choice Single Answer
Question 46.
Diverse cultures provide an opportunity to the organization
Correct Answer
To recognize learning opportunities and challenges


Select The Blank
Question 47.
Those factors which are capable to inhibit performance by their absence but any addition in them does not increase efficiency, are known as ________ factors.
Correct Answer
Hygiene

Organizational Behaviour - 15



Multiple Choice Single Answer
Question
The factors which make the job itself a tool of motivation are known as:
Correct Answer
Satisfiers



True/False
Question
It is said that the technical skill plays a major part in the leadership behaviour.
Correct Answer
False


Multiple Choice Multiple Answer
Question
State the needs as stated by Abraham Maslow in his theory.
Correct Answer
Domination , Gratification , Activation


Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Autocratic



Multiple Choice Multiple Answer
Question
The features of team empowerment are as follows:
Correct Answer
Potency , Autonomy , Impact

Multiple Choice Multiple Answer
Question
Good match between individual personality and organization is essential because of
Correct Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation


True/False
Question
The more successful the organization is, the less effective is its internal communication.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Confusion and chaos , Loss of interest by members in organization , Low morale and job satisfaction


Multiple Choice Multiple Answer
Question
Name the groups of core needs identified by Alderfer
Correct Answer
Existence , Relatedness , Growth


Multiple Choice Multiple Answer
Question
Sources of personality difference related to two important factors. These are
Correct Answer
Heredity , Family


Multiple Choice Multiple Answer
Question
Situation where individual differences are unimportant
Correct Answer
Earthquake , Drought , Flood

Multiple Choice Multiple Answer
Question
According to Likert, few variables characterize the leadership style. Select these variables.
Correct Answer
Casual , Intervening , End-result


Multiple Choice Multiple Answer
Question
We can maintain organizational culture by
Correct Answer
Recruiting and removal , Role modeling and coaching , Allocating rewards

Multiple Choice Multiple Answer
Question
Advise the management of Beta and Gamma Ltd. About the various groups that can be created in an organisation.
Correct Answer
Effective group , Formal group , Informal group

True/False
Question
In the countershock phase, the defensive mechanism becomes passive.
Correct Answer
False


Select The Blank
Question
According to Vroom's theory, ________ is the result of multiplication of valence and expectancy.
Correct Answer
Motivation


True/False
Question
Research has found that all communication channels are equal in their capacity to convey information.
Correct Answer
False


True/False
Question
At the organizational level, employees' stress may have negative effect on morale and job satisfaction.
Correct Answer
True


Multiple Choice Single Answer
Question
Contribution of Walter Dill Scot towards industrial psychology is:
Correct Answer
He showed how psychology can be applied to advertising and selling.


Multiple Choice Multiple Answer
Question
In organizational context, employees have attitudes related to
Correct Answer
Prestige of department , Job security


Multiple Choice Multiple Answer
Question
The results of bank wiring room study done under the Hawthorne experiments were:
Correct Answer
Small group of people emerge as a team , The group is indifferent towards financial incentives , The group norms are more important for the members


Multiple Choice Single Answer
Question
The objective of Mass Interviewing Program was:
Correct Answer
To explore information that could be used to improve supervisory training.


Select The Blank
Question
Organizational Behaviour studies human behavior as well as group________.
Correct Answer
dynamics



Multiple Choice Multiple Answer
Question
Ego reduces tension by performing task of
Correct Answer
Perceiving outside world. , Remembering experience with outside world , Acting to satisfy the instinctual wishes


Multiple Choice Multiple Answer
Question
What sort of communication is considered to be more effective in modern organization?
Correct Answer
On-going , Informal , Dynamic


Multiple Choice Multiple Answer
Question
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding



Multiple Choice Multiple Answer
Question
Select the factors which are treated as motivators by Herzberg in his theory of motivation.
Correct Answer
Achievement , Possibility of growth , Responsibility


Select The Blank
Question
The team whose members collaborate through use of various information technologies is known as ________ team.
Correct Answer
Virtual


Multiple Choice Single Answer
Question
High competitiveness and profit orientation is a characteristic of which type of organizational culture?
Correct Answer
Market


Multiple Choice Single Answer
Question
From the following which is classified as a hygiene factor according to Herzberg's theory of motivation.
Correct Answer
Salary


Multiple Choice Single Answer
Question
With regard to the 'Nature of Organizations' the key assumption is:
Correct Answer
The social systems are formed on the basis of mutual interests.

Multiple Choice Single Answer
Question
According to the Vroom's theory, what will be the value of expectancy when an event is bound to occur?
Correct Answer
One


Multiple Choice Multiple Answer
Question
The models of Organizational Behaviour are:
Correct Answer
Autocratic , Custodial , Supportive


Multiple Choice Single Answer
Question
Which of the following situation is expected to last in the long run?
Correct Answer
Low productivity, high morale


True/False
Question
Friends and colleagues are unable to correctly detect whether an individual is under stress.
Correct Answer
False


Select The Blank
Question
As per Alderfer's theory, the ________ needs are concerned with an individual's intrinsic desire for personal development.
Correct Answer
Growth


Multiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his organization. What factors should be considered by the task force to achieve effective communication?
Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than interpretation or evaluation , Ensure that everyone practices empathy



Match The Following
Question
Correct Answer



Interpersonal communication hurdle
Low intellectual capacity of an employee

Donald Pelz
Impact of supervisor's power on his satisfaction

McCelland
Employee-based reasons for failure of upward communication

Direct hurdle in the communication process
Disturbance in telephone line

Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
The statement is false and invalid.


True/False
Question
The social needs are so strong that even the cruelest criminals dread the punishment of solitary confinement.
Correct Answer
True



Match The Following
Question
Correct Answer

Fred Fiedler
Contingency Theory of Leadership

Blake and Mouton
Managerial grid

Rensis Likert
Four Systems Management


Tannenbaum and Schmidt
Leadership Behaviour Continuum



Select The Blank
Question
The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical


Select The Blank
Question
The informal system of communication network system in an organization is known as ________.
Correct Answer
Grapevine

Multiple Choice Single Answer
Question
Which type of motivators are involved in granting additional authority to an employee in his activity?
Correct Answer
Responsibility and recognition


Select The Blank
Question
Cultural________are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.
Correct Answer
symbols


True/False
Question
A need once satisfied is a spent force and hence acts as a motivator.
Correct Answer
False
True/False
Question
Career development of employees facilitates development of whole person concept.
Correct Answer
True

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