Saturday, February 26, 2011

Human Resource Management (HRM) - 23

Human Resource Management (HRM) - 23

True/False
Question A strong framework of HRM policy and systems is essential for the development and implementation of HRD strategy.
Correct Answer True

True/False
Question Counselling involves a one to one discussion between the participant and administrator.
Correct Answer True


Multiple Choice Single Answer
Question The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD



True/False
Question Federation & unions at few levels are managed on the lines of management of a political body
Correct Answer False


Multiple Choice Single Answer
Question TISCO is one Indian Organisation which, historically, has taken the lead in following a proactive approach to progressive personnel policies. In which year did TISCO induce an eight hour workday?
Correct Answer 1912


Match The Following
Question -Correct Answer

Merit pay -It is based on performance in the company as per his set roles.

Stock Options -It is issued to the employees to be a shareholder in the company.

Commissions- It is assigned on completion of targets set.

Dearness Allowance- It compensates with the price index.


Select The Blank
Question The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer Employment Generation Fund


Select The Blank
Question ________ is a difficult exercise, therefore it should be done with care.
Correct Answer Potential appraisal

Multiple Choice Single Answer
Question What are judgments of characteristics, traits of employees & impact of these characteristics & traits on their performance.
Correct Answer Appraisals

Select The Blank
Question While evaluating ________ jobs, where nature of work is difficult to be expressed in quantifiable numbers.
Correct Answer manegerial

Select The Blank
Question On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.
Correct Answer method



Multiple Choice Multiple Answer
Question What are the elements of a quality control system?
Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision of actual results with the standard.

True/False
Question The diamensions of the Human Resources portfolio matrix do not have the same form as for product & market portfolio.
Correct Answer False

Multiple Choice Multiple Answer
Question What are the published literature of the company which help in assessing the strengths and weakness of HRD
Correct Answer Manual reports , Marked Handouts , Personal Manual


Multiple Choice Single Answer
Question On the basis of the relative work in the organisation, what is the primary purpose of job evaluation?
Correct Answer To set wages

Multiple Choice Multiple Answer
Question what is the role played by management representatives while Participating in traade unions adminstration?
Correct Answer Advisory , monitoring information , providing ideas and opinions

Multiple Choice Multiple Answer
Question Through the BPR Programme an experience a sense of ownership in a company only if the organisation believes in :
Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)


Multiple Choice Multiple Answer
Question What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.

Multiple Choice Multiple Answer
Question Name the various Organisational effectiveness dimensions.
Correct Answer Higher productivity , Cost reduction , More profit

Select The Blank
Question For closure government permission is required at least ________ days before the intended closure
Correct Answer 90


Multiple Choice Multiple Answer
Question What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

True/False
Question HRD audit can give significant inputs about existing stage of accountability of employees.
Correct Answer True



Multiple Choice Single Answer
Question Which practices should be linked to business goals and corporate strategy :
Correct Answer HRD & HR



Multiple Choice Multiple Answer
Question While planning for a period of five years, the expected loss situation can be evaluated in terms of:
Correct Answer Retirement , Transfer , Death



Match The Following
Question -Correct Answer

Job analysis -It is one of the job evaluation process which finds out relevant facts.

Non-quantitative job evaluation category.- Simple ranking and grading are palced under such category.

Quantitative job evaluation- Point system and factor comparison methods are placed under such category
The beneficiaries to business firms by job evaluation -It enables Cos. to get data in local wage surveys to establish job classification.


Select The Blank
Question The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer permanent

Select The Blank
Question A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.
Correct Answer reactive
True/False
Question Representatives of the consumers association besides the representatives of employees & employers have to participate in the meeting of collective bargaing
Correct Answer True

Multiple Choice Single Answer
Question According to Lahiry what is the simple act of comparison & learning for organisational improvement?
Correct Answer Benchmarking

Multiple Choice Multiple Answer
Question Name of the various HRD score card:
Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score


Multiple Choice Multiple Answer
Question What are the general characteristics of a Technical - functional competence?
Correct Answer Primary interest in functional work , They would like to remain expert rather than become general managers , They consider managerial and administrative responsibilities as avoidable irritants


Select The Blank
Question Stephen Knauf defined HRA as " the measurement & ________ of Human organisational inputs such as recruitment , training experience & commitment
Correct Answer Qualification

Multiple Choice Single Answer
Question Name one of the processes of job evaluation
Correct Answer Select the method

True/False
Question Federations & unions constitute not only a part of organisations but also an important and crucial wing of them
Correct Answer True



Multiple Choice Single Answer
Question In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Union flow to -
Correct Answer General body of Members of employees organisations

Select The Blank
Question The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about ________.
Correct Answer One & half to about 3 months

Multiple Choice Single Answer
Question The function/task of ensuring that all sections are filled in, & the evidence is sufficiently complete is that of the -
Correct Answer Reviewer

True/False
Question HRD should be series of adhoc decisions and practices.
Correct Answer False

Multiple Choice Multiple Answer
Question What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance strategic feedback and learning curves.

Multiple Choice Single Answer
Question When employees takes up other occupation & spend more or less 70% of their time & resources for their business or industrial unit. Second job activity to this extent may be called as :
Correct Answer Three quarter Moon Lighting

Multiple Choice Single Answer
Question Who is the person who should always remain away from Doppelganger effect.
Correct Answer Chief Executive

Multiple Choice Multiple Answer
Question Within the establishment stage of the career development cycle, what are very important occasions for a young employee?
Correct Answer The first promotion , Successfully completed asignment , The first performance appraisal

True/False
Question Off-line quality control consists of all control activities that are conducted externally to the production system.
Correct Answer True


Select The Blank
Question ________ are first established on the basis of job information derived from job ananysis.
Correct Answer Grades


Multiple Choice Single Answer
Question Name the system which is simple, less expensive & less time consuming.
Correct Answer Ranking


True/False
Question Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer True

Select The Blank
Question HRD department is also included as an ________ of HRD.
Correct Answer Instruments

Human Resource Management (HRM) - 22
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question What is step1 / phase1 of a 360 degree Feedback approach?
Correct Answer Orientation

Select The Blank
Question While evaluating ________ jobs, where nature of work is difficult to be expressed in quantifiable numbers.
Correct Answer manegerial


Select The Blank
Question HRD ________ is in methodology of evaluating various elements of HRD .
Correct Answer Audit


Multiple Choice Multiple Answer
Question What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.

Select The Blank
Question In one organisation the joke making rounds was that managers came in vertically and went out ________
Correct Answer Horizontally

Multiple Choice Single Answer
Question What can give significant inputs about existing state of accountability of employees.
Correct Answer HRD audit

Multiple Choice Single Answer
Question What is one of the major reasons for a perceived rise in number of moon - lights in the coming future?
Correct Answer Change in values & expectations.

True/False
Question In the Grid Seminars, stress is laid on teaching.
Correct Answer False

Multiple Choice Single Answer
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development

True/False
Question Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer True


Multiple Choice Multiple Answer
Question Name the first three phases that make up the process of the feedback exercise -
Correct Answer Questionnaire distribution , Participants orientation , Monitoring & follow up

Select The Blank
Question ________ phase involves generating confidence in the employee to open up and frankly share his perceptions, feeling etc.
Correct Answer Rapport building

Match The Following
Question -Correct Answer
Merit pay -It is based on performance in the company as per his set roles.
Stock Options -It is issued to the employees to be a shareholder in the company.
Commissions -It is assigned on completion of targets set.
Dearness Allowance- It compensates with the price index.

Multiple Choice Single Answer
Question Whose study provides that one create appropriate HRD climate only through good practices.
Correct Answer Abraham

Multiple Choice Single Answer
Question Which systems are more scientific in the organisations, as each individual will have an individual score card.
Correct Answer Appraisal


Multiple Choice Single Answer
Question The capacity to take considerable responsibility, ability to influence and control others and skills in problem solving primarily show :
Correct Answer Managerial competence

Match The Following
Question -Correct Answer
low quality of entry livel labour- low liberty levels & lack of vocatinal training.
NR Fund- Imparting training,re-training,skill-upgradatin

Lade of Political Consensus resultant outcome-a gradualist approach to reform resultant outcome
Social security net- protect & provide for displaced employeers

True/False
Question Increased acceptance of feedback appraisal system is that as large no. of managers work with wide range of other people, it becomes difficult for a single manager to accurately assess their contribution.
Correct Answer True

Multiple Choice Multiple Answer
Question Name the three important components in aligning business strategy with HR practice:
Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities


Select The Blank
Question Generally, training need identification forms a part of ________.
Correct Answer Management Appraisal System
True/False
Question An employee sponsor, the HR manager plays an integral role in organisational success.
Correct Answer True


Multiple Choice Multiple Answer
Question Despite what problems faced, India managed to implement economic restructing?
Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity


True/False
Question Workers and trade unions never praticipate in the management of human resources
Correct Answer False

True/False
Question Objective of performance appraisal system is to identify the developmental needs of each employee.
Correct Answer True

Multiple Choice Multiple Answer
Question Under the 'Point rating system' name the important steps mentioned:
Correct Answer Construction of the yardsticks , Wage survey , Designing wage structure.


Multiple Choice Multiple Answer
Question Name the data required by Manpower planning from the external environment:
Correct Answer Techology , Govt. Policies & regulations , Composition of work force


Multiple Choice Multiple Answer
Question According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the light of the liberalization & globalization?
Correct Answer Be able to capitalize on global trade , Not ignore quality , Product development


Multiple Choice Single Answer
Question What does a Supervisory Skill Level Survey entaial?
Correct Answer Method of measuring training needs of a Co's supervisors through well designed psychometric tests

Multiple Choice Multiple Answer
Question Ranking system measures each job in comparison with other jobs in terms of the relative importance of the following factors:
Correct Answer Supervision & leadership , Co-operation & association outside the line of authority , Probability & consequences of errors


Multiple Choice Multiple Answer
Question Some organisations have successfully experimented with foreign assignment in the career path model. What are the benefits of this form of assignment?
Correct Answer The individual is tested in an alien environment , He is trained to see the business in a globle context , Lack of opportunity in our country dosen't come in the way of career progression

True/False
Question The job falling under the same grade get different wage scale.
Correct Answer False


Multiple Choice Single Answer
Question The key to the whole SSL programme lies in the identification of -
Correct Answer Supervisor's weaknesses

True/False
Question The reviewer has the prime role of recording major appraisal details.
Correct Answer False

Select The Blank
Question People take ________ supportively and use it for development.
Correct Answer Feedback


Multiple Choice Multiple Answer
Question What were the unmet deliveriables of the economic refructing or what were its put falls?
Correct Answer unmet social objectives , status of small-scale industries , advantage MNC's had over their Indian compethtions


Multiple Choice Single Answer
Question Why is it that trade union leaders, particularly those connected with political parties may strongly oppose management participation in Trade Union? Because they are of the views that -
Correct Answer Their influence is decelerated among the members.

Multiple Choice Multiple Answer
Question According to Ulrich (1994), today's human resource professionals need to move towards effectively fulfilling the multiple roles of -
Correct Answer Employee champions who are able to relate to & meet the needs of employees , Strategic partners , Change agents


True/False
Question Human resource management is responsible for getting the best people, training and providing mechanism.
Correct Answer True


Select The Blank
Question The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about ________.
Correct Answer One & half to about 3 months

Multiple Choice Single Answer
Question At a certain stage the upword mobility stops for many employees. This is inescapable in view of pyramid organisation structure. This phenomenon is called :
Correct Answer Plateauing



Select The Blank
Question A strategy based on superior service is very powerful as the ________ is high
Correct Answer value added

Select The Blank
Question A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order to cleen its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit


True/False
Question Organizations gear most of their management succession activities to the immediate past.
Correct Answer False

Select The Blank
Question Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of natural resources are not considered valid reasons for closure as there are ________
Correct Answer avoidable circumstances


Select The Blank
Question The major issue to be resolved while framing ________ philosophy is whether to promote largely from whithin the organisation or to hire people from outside at all levels.
Correct Answer Recruitment

Multiple Choice Multiple Answer
Question Name the various steps considered under Factor comparision system:
Correct Answer Allocation of correct rate to each key job , Selection of job characteristics , Determination of correct rates of key jobs

Human Resource Management (HRM) - 21
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question Potential refers to the likelihood of the job holder making a future contribution to the employing organisation.
Correct Answer True


True/False
Question HRD audit can also be used against the HRD department
Correct Answer True




Multiple Choice Single Answer
Question Why is it that today, more so than the past, employees take to Moon Lighting activities
Correct Answer Decreasing purchasing power


True/False
Question The data obtained through job analysis are recorded on what is known as job analysis sheet.
Correct Answer True



Multiple Choice Multiple Answer
Question Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.


True/False
Question The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Correct Answer False


Select The Blank
Question ________ of managers assessed in the same study were positioned in the "Stars" category.
Correct Answer 0.15


Multiple Choice Single Answer
Question The key to the whole SSL programme lies in the identification of -
Correct Answer Supervisor's weaknesses


True/False
Question The first HRD department in the Indian corporate sector was started in 1975 in Larsen & Toubro (L & T).
Correct Answer True




True/False
Question Transfer of technology does not mean merely shifting technology from one plance to another
Correct Answer True


Multiple Choice Multiple Answer
Question Name the appropriate method for forecasting demand which will be best suited to organisation:
Correct Answer Time frame , Resources available


Multiple Choice Multiple Answer
Question A Managerial Walkabouts presents the students with some basic challenges, such as -
Correct Answer Logical Enquiry , Service , Adventure



Multiple Choice Multiple Answer
Question How can the limitations/ misgivings of management participation in employees organisations be overcome ?
Correct Answer managements should educate the members about the concept & value in strenghening union functioning , minimising misunderstandings , by gaining the confidence of union leaders from the initail stages


Multiple Choice Single Answer
Question Why is it that trade union leaders, particularly those connected with political parties may strongly oppose management participation in Trade Union? Because they are of the views that -
Correct Answer Their influence is decelerated among the members.
Your Answer Management may impose their thought on the members


Select The Blank
Question Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner is still at a level of ________ rather than reality.
Correct Answer Rhetoric


Multiple Choice Single Answer
Question Under phase 5, what is it that is conducted for two days or more depending on the number of participants
Correct Answer Workshop


Multiple Choice Single Answer
Question The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD


Multiple Choice Multiple Answer
Question Under the grading system, name the separate geades included:
Correct Answer Office , Clerical , Managerial


Select The Blank
Question People take ________ supportively and use it for development.
Correct Answer Feedback


Select The Blank
Question The ________ provides funds to meet the compensation & training expenditure of retrenched workers.
Correct Answer National Renewal Grant Fund


True/False
Question After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQM concept put it on the map.
Correct Answer False


Multiple Choice Single Answer
Question What is the general principle (as per P.A.S policy of premier) of Assessment Routes?
Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st assessor

True/False
Question Long range planning are beyond eight years
Correct Answer False

Multiple Choice Multiple Answer
Question What are the objectives of inspection?
Correct Answer Removing defects , Consumer satisfaction , Quality product

Select The Blank
Question Most HRD audit are due to failures of ________.
Correct Answer Implementation



Multiple Choice Multiple Answer
Question What are the features of a managerial walkabouts in the Corporate Sector?
Correct Answer The Manager is made completely free from all other corporate responsibilities , He is full-time on the walkabout , It could mean limited resources being given to a manager to work on.


Multiple Choice Single Answer
Question The supervisory skill level survey (SSL technology) essentially developed by whom?
Correct Answer J. Chapiro

Multiple Choice Single Answer
Question Name the system which is simple, less expensive & less time consuming.
Correct Answer Ranking

Select The Blank
Question In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer 0.5

Multiple Choice Single Answer
Question In an organisation initiating career planning what modality would essentially form the basis for palcement, transfer and rotation?
Correct Answer Career path model


Match The Following
Question -Correct Answer
Need for HRD Audit- It attempts to find out the future HRD needs of the company after assessing the current HRD activities & inputs
Limitation of HRD Audit -It does not give evaluation of individuals but focuses on unit and systems
Definition of HRD Audit- It is a comprehensive evaluation of the current HRD strategies structure, systems styles and skills in the business plans of a company
Role of HRD Audit in business improvement- It helps in changes in the styles of the top management

Multiple Choice Multiple Answer
Question Motorola developed an index, Individual Dignity Entitlement based on following questions :
Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge base to be successful?


True/False
Question Under the balanced score card approach the expectation of three shareholders
Correct Answer True


Select The Blank
Question Large recruitment ________ problematic and vice-versa.
Correct Answer Less


Multiple Choice Multiple Answer
Question HRD process variable include -
Correct Answer Role clarity , Work planning , Better communication


Multiple Choice Single Answer
Question What is regarded as the preventive tool in case of any differences of opinions among the members of rating committee.
Correct Answer Job specification


Match The Following
Question -Correct Answer
"Working on your liabilities"- Life long mission
Assignment to some important task force or committee Offsetting Plateauing effect
Need-opportunity Alignment Crucial role played by HRD
Continued self development- A leadership quality


Select The Blank
Question While evaluating ________ jobs, where nature of work is difficult to be expressed in quantifiable numbers.
Correct Answer manegerial



Select The Blank
Question ________ are the visible amounts given for fertilizers export promotion, etc.
Correct Answer Explicit subsidies


Multiple Choice Single Answer
Question Name one of the components systems of HRD :
Correct Answer Career system

Multiple Choice Multiple Answer
Question Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.
Correct Answer Personal Integrity , Technical ability , Motivator


Multiple Choice Multiple Answer
Question What were the key components of the New Economic Policy?
Correct Answer Liberalisation , Privatization , Market friendly state


Select The Blank
Question Some organisations use ________ & committee management as techniques of training & devlopment for flexitime systems
Correct Answer Job rotation


True/False
Question The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.
Correct Answer True


Multiple Choice Multiple Answer
Question What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification



Select The Blank
Question The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer permanent



Multiple Choice Single Answer
Question When was the first attempt made to move a change in policies regarding business, licenses & permits operating in India
Correct Answer Mid 80's

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