Monday, February 28, 2011

Organizational Behaviour - 14

Organizational Behaviour - 14


Match The Following
Question
Correct Answer


Theory X
Autocratic organization


Paternalistic attitude
Custodial organization


Participation
Supportive organization


Scientific and professional employees
Collegial organization


Multiple Choice Single Answer
Question
Organization with a strong culture has
Correct Answer
Practices that include employee participation


Select The Blank
Question
In older days employees were referred to as ________
Correct Answer
Hands

True/False
Question
Any change occurring in our life is a reason to get stressed.
Correct Answer
True


Select The Blank
Question
Individual initiative, flexibility and freedom are encouraged in________culture.
Correct Answer
entrepreneurial


Select The Blank
Question
As per the fundamental concepts of Organizationl Behaviour ________ states that every person in an organization should be respected.
Correct Answer
Human dignity

Select The Blank
Question
Job ________ is an individual phenomenon.
Correct Answer
Satisfaction



True/False
Question
Morale represents the integration of an individual with the team and ignores the organization itself.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Sources of organizational commitments are
Correct Answer
Opportunities for advancement , Working condition , Relationships at work place


Multiple Choice Single Answer
Question
Internal integration involves addressing the issue of:
Correct Answer
Determining rules related to power and status


Multiple Choice Multiple Answer
Question
Factors important for creating a favourable work environment are
Correct Answer
playing of soft music , adequate illumination , a soothing colour scheme

Multiple Choice Single Answer
Question
By derivation personality mean
Correct Answer
An individual only appears to be

Select The Blank
Question
The style of the manager with a 1,1 combination on the managerial grid is sometimes called ________ style.
Correct Answer
Impoverished


Multiple Choice Single Answer
Question
Parity of wages' was advocated by:
Correct Answer
Frederick W Taylor



Multiple Choice Single Answer
Question
It is said that a manager should be so skillful that he should be able to develop and motivate even an inefficient employee. This expectation is said to come from which concept?
Correct Answer
Pygmalion


Multiple Choice Single Answer
Question
All the unique traits and patterns of adjustment of the individual is known as
Correct Answer
Personality


Multiple Choice Multiple Answer
Question
Identify the situations which reflect upward communication.
Correct Answer
Performance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Employee attitude surveys

Multiple Choice Multiple Answer
Question
An aroused attitude consist of
Correct Answer
Affective reaction , Cognition , Action tendency

Multiple Choice Single Answer
Question
Modern psychology personality mean
Correct Answer
The dynamic organization with in the individual of those psycho-physical systems that determine his unique adjustment to his environment.


Select The Blank
Question
Differences in cultural contexts may pose a hurdle to ________ communication in organizations.
Correct Answer
Interpersonal



Multiple Choice Multiple Answer
Question
Work attitudes can be reflected in an organization through
Correct Answer
Challenge of job , Job satisfaction , Organizational commitment



Multiple Choice Multiple Answer
Question
The levels at which studies of Organizational Behaviour have been carried out rotate to
Correct Answer
Individual , Small group , Inter-group



Multiple Choice Multiple Answer
Question
Behavioural scientists are focusing their attention on
Correct Answer
Organizational adaptability , Relationship of organizational structure to human behaviour , Decision making


Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team members.
Correct Answer
Norms



Multiple Choice Multiple Answer
Question
Characteristics of entrepreneurial culture are
Correct Answer
Taking risks , Dynamism , Creativity


Multiple Choice Single Answer
Question
Personality is the organization of
Correct Answer
An individual’s “personal pattern of tendencies”.




Multiple Choice Multiple Answer
Question
Attitude is
Correct Answer
Tendency to react positively , Tendency to react negatively , Tendency to react in a certain way


True/False
Question
The challenge relating to management of change can be met only with effective leadership.
Correct Answer
True


Multiple Choice Single Answer
Question
A manager can take corrective action in time if he is able to understand which of the given indicators?
Correct Answer
Morale


Multiple Choice Multiple Answer
Question
The blue print of human behaviour at work is represented by
Correct Answer
Rules , Regulations , Procedures

Multiple Choice Multiple Answer
Question
Identify which of the given theories pertain to the category of content theories.
Correct Answer
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick Herzberg's two factor theory


Match The Following
Question
Correct Answer


Frederick Taylor
Scientific management

Hugo Munsteberg
Industrial accidents


Waller Dill Scot
Industrial psychology


Fred Luthans
Human relations



Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to:
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include employees in the change process

True/False
Question
Norms are often more liberally defined.
Correct Answer
False


True/False
Question
The men on the shop floor are less vulnerable to stress as compared the members of the board of directors.
Correct Answer
False


Select The Blank
Question
A person who is in the habit of whispering something or the other to his neighbour while in a meeting is said to be an ________.
Correct Answer
Interrupter


Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral


True/False
Question
Once the team reaches the performing stage, the team members become familiar with each other.
Correct Answer
False



Multiple Choice Multiple Answer
Question
Rest periods are important because
Correct Answer
they help the worker to recover from fatigue , they provide an opportunity to talk about non-job activities , they are a break from a seemingly interminable activity

Multiple Choice Single Answer
Question
External adaptation and survival involves addressing the issue of:
Correct Answer
Mission and strategy

Multiple Choice Multiple Answer
Question
Features of Maslow's need hierarchy theory are:
Correct Answer
Theory of human motives , Classifies basic human needs in a hierarchy , Theory of human motivation


Multiple Choice Single Answer
Question
The passage of which act made the organized labour movement have an impact on management in America?
Correct Answer
Wagner Act in 1935


Multiple Choice Single Answer
Question
The attributes such as pulling together related ideas and offering a decision for the group to accept or reject, are related to which of the given task oriented roles?
Correct Answer
Summarizing



True/False
Question
The process theories in general lack explanatory power over the complexities of work motivation.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Attitudes influence by
Correct Answer
Religion , Family , Educational background


Select The Blank
Question
The special meaning assigned to words is called ________.
Correct Answer
Semantics



Multiple Choice Single Answer
Question
Work capacity of an organism is reduced due to the fact that work causes waste products to-
Correct Answer
accumulate




Organizational Behaviour - 13
LIST OF ATTEMPTED QUESTIONS AND ANSWERS



True/False
Question
The super ego acts as a censor on the individual.
Correct Answer
True

Multiple Choice Single Answer
Question
Perceptual selection is based on
Correct Answer
Attention and Set



True/False
Question
Assessment of an employee’s performance depends on the perception of the person who evaluates
Correct Answer
True


True/False
Question
Size of the stimulus attracts attention
Correct Answer
True


Multiple Choice Single Answer
Question
Affiliation motives
Correct Answer
Acceptance by others



Multiple Choice Single Answer
Question
Rationalization
Correct Answer
Pseudo justification

True/False
Question
Aggression has nothing to do with emotional transference.
Correct Answer
False

Multiple Choice Single Answer
Question
Safety needs are taken (looked) as
Correct Answer
Future needs



Multiple Choice Single Answer
Question
Solitary confinement is known to rupture the human
Correct Answer
Psyche


True/False
Question
Theory Y people are very lazy.
Correct Answer
False


True/False
Question
Accomplishment of goal is influenced by an individual’s ability and role perception.
Correct Answer
True



Multiple Choice Single Answer
Question
The definition of work is very
Correct Answer General
Multiple Choice Single Answer
Question
Collegial Organization
Correct Answer
Provides manager’s role like partner and not leader

Multiple Choice Single Answer
Question
In alarm stage the resistance is
Correct Answer
Lowered



Multiple Choice Single Answer
Question
An atmosphere of objectivity and mutual trust can help reduce
Correct Answer
Distress


True/False
Question
Discouraging undesirable behaviour will enhance value to organizational culture.
Correct Answer
True


True/False
Question
The leadership process is a function of the leader , the follower and other situational variables
Correct Answer
True


True/False
Question
Democratic leaders take full authority and assume full responsibility
Correct Answer
False



Multiple Choice Single Answer
Question
Illumination experiments study the effect of changed
Correct Answer
Illumination at work

Select The Blank
Question
Perception involves five sub-processes, they are ________ registration, ________ , feedback and consequences
Correct Answer
stimulus, interpretation



Match The Following
Question
Correct Answer

Organizational
Behaviour


How Thorne
Experiments


Goal
Achievement

Division of
Labour

Meaningful
Relationship


Select The Blank
Question
The multinationals which come on the Indian scene enjoyed superior ________ in terms of money ________ as well as market network.
Correct Answer
resources, technology



Select The Blank
Question
Frederick W. ________ came up with “Scientific Management”, created the interest in the ________ and the supervisor.
Correct Answer
Taylor, worker



Select The Blank
Question
Reward & Punishment theory is same as ________ and ________ theory
Correct Answer
carrot, stick


Select The Blank
Question
Vroom ________ model fall under ________ theory
Correct Answer
expantancy, Process



Select The Blank
Question
Relationship between ________ and ________ need not always be direct
Correct Answer
morale, productivity


Select The Blank
Question
High levels of ________ taking, ________ and credibility characterize an entrepreneurial culture.
Correct Answer
risk, dynamism


Select The Blank
Question
Finding the most ________ sub ________ in the organization and using it as an example from which employee can learn.
Correct Answer
effective, culture


Select The Blank
Question
Competing style refers to ________ and uncooperative behaviours and represents a ________ approach to inter personal conflict
Correct Answer
assertive, win – lose


Select The Blank
Question
Many ________ changes bombard the modern organization and make change ________.
Correct Answer
external, inevitable



Select The Blank
Question
Planning is perhaps the most ________ phase in ________ of change.
Correct Answer
crucial, management



Multiple Choice Single Answer
Question
Minimum number of essentials to form group is
Correct Answer
Two



Multiple Choice Single Answer
Question
Several types of communication media are available for
Correct Answer
transmitting and receiving messages


True/False
Question
Upward communication is more prevalent than downward communication
Correct Answer
False



Match The Following
Question
Correct Answer


Problem solving teams
Cost problems


Self managed teams
Task rotation


Virtual team
Information technology


Forming stage
Initial stage

Norming stage
Norms established



Multiple Choice Multiple Answer
Question
Frederick W – Taylor developed
Correct Answer
Wage payment plans , Internal parity of wages , External parity of wages


Multiple Choice Multiple Answer
Question
Scientific management movement
Correct Answer
Frederick W. Taylor , Supervisory training , Financial incentives


Multiple Choice Multiple Answer
Question
Internal Set factors are
Correct Answer
Motivation and interest , Learning

Multiple Choice Multiple Answer
Question
Mismatch between personality and organization may lead to
Correct Answer
Low morale and job satisfaction , Confusion and chaos , Loss of interest by members in organization


Multiple Choice Multiple Answer
Question
Defence Mechanism
Correct Answer
Fantasy , Rationalization , Aggression

Multiple Choice Multiple Answer
Question
Music
Correct Answer
Effects on attitude , Improves morale , Increases production


Multiple Choice Multiple Answer
Question
Styles of leadership
Correct Answer
Autocratic , Democratic , Free rein


Multiple Choice Multiple Answer
Question
To identify problems for management change manager needs to ask
Correct Answer
What is problem , How to solve the problem , When to solve the problem


Multiple Choice Multiple Answer
Question
Communication can be
Correct Answer
vertical , horizontal , diagonal


Multiple Choice Multiple Answer
Question
Fight or flight mechanism
Correct Answer
Raised pulse , Rapid breathing , Dilated pupils


Multiple Choice Multiple Answer
Question
General adaptation syndrome
Correct Answer
Alarm reaction , Resistance reaction , State of exhaustion



Multiple Choice Multiple Answer
Question
Stress results in
Correct Answer
Physical deviations , Psychological deviations , Behavioural deviations

Organizational Behaviour - 12
LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Multiple Answer
Question
What are the categories of stress as stated by Dr.Pestonji?
Correct Answer
Distress , Eustress , Hypo stress

Select The Blank
Question
The multinationals which come on the Indian scene enjoy superior resources in terms of________technology as well as market network.
Correct Answer
money


True/False
Question
Usually, the subordinates prefer the democratic leader.
Correct Answer
True


Multiple Choice Single Answer
Question
Which theory assumes that the manager's role is to coerce and control employees?
Correct Answer
Theory X


True/False
Question
Employees and organization can prosper if they help each other.
Correct Answer
True


True/False
Question
The purpose should be expressed only after the communication process is completed.
Correct Answer False
Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person

Multiple Choice Multiple Answer
Question
Basic Organizational Behaviour concepts take into consideration
Correct Answer
Nature of people , Nature of technology , Nature of organization


Select The Blank
Question
The relationship in which one person influences others to work together willingly on related tasks is known as ________.
Correct Answer
Leadership


Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' means
Correct Answer
By his own behaviour, a manager can affect how an employee behaves.


Multiple Choice Multiple Answer
Question
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind


Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.



Multiple Choice Single Answer
Question
"The difference between organizational behaviour and human relations is that of between a pathologist and a physician." Who said this?
Correct Answer
Keith Davis


Multiple Choice Single Answer
Question
In Bank wiring room studies were carried out by:
Correct Answer
an observer and an interviewer


Multiple Choice Multiple Answer
Question
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process


Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Leader


Multiple Choice Single Answer
Question
What is the other name for vertical job loading?
Correct Answer
Job enrichment


Multiple Choice Single Answer
Question
It can be inferred from Hawthorne studies that in determining productivity a vital role was played by:
Correct Answer
Quality of supervision


Multiple Choice Single Answer
Question
The stage which relates to development of decision making abilities, interpersonal and technical competencies is known as :
Correct Answer
Storming


True/False
Question
Productivity can be high inspite of morale being low because of the rigid management control system.
Correct Answer
True



Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by
Correct Answer
Group work , Division of labour , Hierarchy of authority


Select The Blank
Question
According to Peter F.Drucker, the basic and scarcest resource of any business enterprise is ________.
Correct Answer
Business leaders



Select The Blank
Question
Manager's role changed from that of a leader to that of partner in a ________ type of organization.
Correct Answer
Collegial




Select The Blank
Question
The medium through which the message travels is known as ________.
Correct Answer
Channel



Multiple Choice Single Answer
Question
A communication media is said to rich when which of the given parameters are satisfied?
Correct Answer
It facilitates rapid feedback


Multiple Choice Multiple Answer
Question
Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.


Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct Answer
Physiological needs , Security needs , Self realization needs

Multiple Choice Multiple Answer
Question
The major contributors to the development of Organizational Behaviour are:
Correct Answer
Industrial psychology , Scientific management movement , Human relations movement



Multiple Choice Multiple Answer
Question
Select the organizational stressors which are intrinsic to the job.
Correct Answer
Boredom , Time pressures and deadlines , Exorbitant work demands

Select The Blank
Question
The hypo stress is often experienced by ________ people.
Correct Answer
Retired

Select The Blank
Question
The discipline of Organizational________tries to synchronize internal organizational environment with external social environment.
Correct Answer
Behaviour



Match The Following
Question
Correct Answer

Kurt Lewin
Father of group dynamics


Katz and Kahn
Advocated varied meanings of leadership


Keith Davis
Defined leadership as human factor that binds people together

Ronald Lippitt and Ralph K.
Series of pioneering leadership studies


Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation


True/False
Question
All parts of the organizational system are independent.
Correct Answer
False

True/False
Question
The Porter-Lawler model states that effort necessarily leads to performance and satisfaction.
Correct Answer
False


Multiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and working relationship


Select The Blank
Question
When an autocratic leader chooses to give rewards to his employees, then his style becomes ________-autocratic style.
Correct Answer
Benevolent



Multiple Choice Multiple Answer
Question
Cultural diversity brings with it concerns like
Correct Answer
Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers


Multiple Choice Multiple Answer
Question
The four different models of organizational behaviour denote:
Correct Answer
The responses of the employees to the various orientations of the managers , The general behavioural climate prevailing in the manager-employee relationship , The evolution of the thinking and behaviour of the management and the managers alike

Select The Blank
Question
The ________ job loading is also known as job enlargement.
Correct Answer
Horizontal



True/False
Question
Promotion is recognition of one's capabilities to shoulder higher responsibilities.
Correct Answer
True


Match The Following
Question
Correct Answer


Wagner Act
Labour movement


Scientific Management movement
Wage payment plans

Hawthorne Experiments
Human relations


Hugo Munsteberg
Psychology and industrial efficiency




True/False
Question
Organisations are defined as group of people, who come together to achieve uncommon objectives.
Correct Answer
False


Multiple Choice Single Answer
Question
Hawthorne studies point out that:
Correct Answer
The need for recognition and security exert greater impact on productivity than the physical working conditions.

True/False
Question
The research has shown that even the minor or trivial occurrences in life can create stress.
Correct Answer
True



Multiple Choice Multiple Answer
Question
The features of the relationship oriented role called gate keeping are :
Correct Answer
Helping to keep communication channels open , Facilitatign the participation of others , Suggesting procedures that permit sharing remarks


Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct Answer
Authoritarian


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